ServiceNow Process Architect

Linking Humans; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading ServiceNow partner is hiring an experienced Process Architect to support enterprise transformation programmes in the UAE. You will own business process design and optimize processes using the ServiceNow platform. Candidates should have strong process design skills and experience with ServiceNow workflows. A full relocation package and competitive tax-free salary are offered. The position requires collaboration with leadership and stakeholders.

Benefits

Full relocation package

Visa sponsorship

Competitive tax-free salary

Qualifications

• Strong background in business process design and optimization.
• Experience leading workshops and defining the Target Operating Model.
• Ability to influence stakeholders and bring clarity to complex environments.

Responsibilities

• Take full ownership of business process design.
• Map current state, define future state, and optimize processes.
• Guide customers and ensure alignment to business outcomes.

Skills

Business process design

Stakeholder influence

ServiceNow workflow understanding

Consulting background

Tools

ServiceNow

Job description

A leading ServiceNow partner in the UAE is hiring an experienced Process Architect to support their continued growth across major enterprise transformation programmes.

You will take full ownership of business process design, map current state, define future state, and optimise processes to drive measurable value through the ServiceNow platform.

This is a strategic position working close to leadership, solution architecture, and delivery teams. They want someone who can guide customers, challenge assumptions, and ensure the future Target Operating Model is aligned to platform capability and business outcomes.

Experience required

• Strong background in business process design and optimisation
• Experience leading workshops and defining the Target Operating Model
• Broad ServiceNow workflow understanding across ITSM, CSM, SPM, HR, IRM / SecOps etc
• Ability to influence stakeholders and bring clarity to complex environments
• Consulting background is preferred

What they offer

• Full relocation package
• Visa sponsorship
• Competitive tax free UAE salary
• Major enterprise transformation programmes

If you are a ServiceNow focussed Process Architect and open to relocating to the UAE, share your CV and availability for a confidential discussion.