Service Operations Director & Growth & Transformation

Johnson Controls; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A global technology firm based in Dubai is seeking an experienced Director to lead their Service business. In this role, you will be responsible for owning financial growth and operational metrics, driving operational excellence, and leading collaboration with stakeholders to optimize service performance. The ideal candidate will possess over 15 years of experience in Service Operations Management and strong people management skills. Competitive compensation is offered along with opportunities for strategic involvement.

Qualifications

• 15+ years of experience in Service Operations Management.
• Strong track record in delivering results.
• Excellent people management skills.
• Strategic mindset with collaboration ability.

Responsibilities

• Own financial growth and operational metrics for the Service business.
• Drive operational excellence and transformation across service operations.
• Lead the Service business and work with stakeholders to optimize performance.

Skills

Service Operations Management

Financial growth management

People management

Stakeholder collaboration

Job description

Overview

A global technology and consulting firm based in Dubai is seeking a Director to lead their Service business. The role entails owning financial growth and operational metrics while driving operational excellence and transformation. This position requires a strategic mindset and the ability to collaborate with various stakeholders to optimize service performance.

Responsibilities

• Own financial growth and operational metrics for the Service business.
• Drive operational excellence and transformation across service operations.
• Lead the Service business and work with stakeholders to optimize performance.

Qualifications

• 15+ years of experience in Service Operations Management.
• Strong track record in delivering results.
• Excellent people management skills.
• Strategic mindset with the ability to collaborate with various stakeholders to optimize service performance.