Service Engineer - Marine Solutions

Emerson; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automation solutions provider in Dubai seeks a Service Engineer for its Marine and Offshore team. Responsibilities include conducting service and commissioning of Emerson products across the Middle East, Africa, and India, along with providing remote support and training. The ideal candidate will have a Bachelor's degree, 5+ years of relevant experience, and strong service-oriented skills. Competitive benefits including flexible work arrangements and continuous career development opportunities are offered.

Benefits

Medical insurance plans

Employee Assistance Program

Tuition reimbursement

Paid parental leave

Flexible time off plans

Qualifications

• Minimum 5 years’ experience in a relevant field.
• Experience in Electrical/Electronic, Marine or Instrumentation.
• Previous service engineer experience in marine automation.

Responsibilities

• Prepare service calls and ensure spares are available.
• Perform onboard service and onsite commissioning.
• Conduct testing and calibration of Emerson products.
• Provide remote support to ensure customer loyalty.
• Facilitate 'On the Job Training' for team members.

Skills

Service-minded

Problem-solving

Integrity

Education

Bachelor's degree

Job description

Job Summary

Emerson Automation Solutions ‘Marine Solutions’ Measurement and Analytical range includes Radar Tank Gauging System, Valve Remote Control System, Micromotion Coriolis Flow, Pressure and Temperature measurements for safe ship operation. Our portfolio enables our customers to take action before changes affect equipment performance and cause downtime. As a Service Engineer you will be the face of Emerson in front of our key customers within the Marine and Offshore industry.

Based in our Jebel Ali Free zone campus, but responsible for the Middle East & Africa and India region, we have a new vacancy in our highly successful Marine Service team (MTM), part of the wider Measurement & Analytical business.

In this role, your responsibilities will be

• Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available
• Perform onboard service and onsite commissioning within the region and worldwide.
• Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
• Understanding the customer requirement fully in order to provide an efficient and optimum solution
• Ensuring service reports are completed and signed in all respects, prior to submission
• Provide comprehensive remote support to customers to ensure their continuing loyalty
• Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
• Carrying out “On the Job Training” when possible for the rest of the team to share knowledge and experience
• Maintaining the condition and certification of tools
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures
• Be prepared to travel up to 80% of your time across the Middle East & Africa and India region

Who you are?

• You are service minded and passionate about making a difference to our customers by going the extra mile to find optimal Solutions.
• You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
• You work independently and structured and you always act with integrity as you are our representative towards the customers.

For this role, you will need

• Bachelor's degree with minimum 5 years’ experience
• Electrical/Electronic, Marine or Instrumentation
• Marine automation experience as service engineer

Preferred Qualifications that Set You Apart:

• Knowledge with local government process on social insurance application is an advantage
• Ability to work under pressure and handle time-sensitive tasks
• UAE driving license is an added advantage

Our Culture & Commitment to You!

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

Requisition ID: 26000591

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.