Service Engineer

Caliberly; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Caliberly in the UAE is seeking an experienced Service Engineer for industrial refrigeration plants to join our on-site team in Dubai. You will commission, repair, and troubleshoot equipment, interpret manuals and wiring diagrams, and maintain clear service reports for customers.

The role emphasizes building positive client relationships, adhering to KTI safety standards, supporting service sales, and training customers on system operation on site or remotely.

Qualifications

• BSc degree in mechanical engineering or equivalent.
• Minimum 5 years experience (preferably GCC).
• Highly proficient in spoken and written English.

Responsibilities

• Commissions and repairs industrial refrigeration plants and equipment, utilizing knowledge of mechanics and electronics with standard test instruments and hand tools.
• Trouble shoots and assesses industrial refrigeration plant conditions.
• Interprets maintenance manuals, schematics, and wiring diagrams.
• Develops and maintains positive customer relationships and the necessary documentation of the customers equipment and systems status.
• Documents completed work timely, clear and concise in-service reports.
• Supports and promotes the service sales activities where necessary and requested.
• Ensures compliance with the KTI safety standards and adheres to all international applicable industry standards and requirements.
• Supports and trains customers on the KTI system operation at site or remotely.
• Installs and troubleshoots electrical systems, motors and VFDs.
• Advises management regarding customer satisfaction, product performance, and suggestions for product improvements.
• Performs other related duties and assignments as required

Skills

5+ years experience

English proficiency

Education

BSc Degree (mechanical engineering)

Job description

• Commissions and repairs industrial refrigeration plants and equipment, utilizing knowledge of mechanics and electronics with standard test instruments and hand tools
• Trouble shoots and assesses industrial refrigeration plant conditions
• Interprets maintenance manuals, schematics, and wiring diagrams
• Develops and maintains positive customer relationships and the necessary documentation of the customers equipment and systems status
• Documents completed work timely, clear and concise in-service reports
• Supports and promotes the service sales activities where necessary and requested
• Ensures compliance with the KTI safety standards and adheres to all international applicable industry standards and requirements
• Supports and trains customers on the KTI system operation at site or remotely
• Installs and troubleshoots electrical systems, motors and VFDs
• Advises management regarding customer satisfaction, product performance, and suggestions for product improvements
• Performs other related duties and assignments as required

REQUIREMENTS/QUALIFICATIONS:

• BSc Degree (mechanical engineering or the like)
• Minimum 5 years experience (preferably within the GCC)
• Highly proficient in spoken and written English