Server

Hilton Worldwide, Inc.; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Server at the Waldorf Astoria Dubai Palm Jumeirah. The role involves managing bar operations, providing exceptional service to guests, and ensuring compliance with health and safety standards. Ideal candidates will have a warm personality, excellent leadership skills, and experience in luxury hospitality. Full-time position offers potential benefits including housing and transportation.

Benefits

Housing

Transport

Additional benefits as per company policy

Qualifications

• Warm personality, attentive and smartly presentable.
• Luxury hospitality experience in a similar role.
• Passion for delivering exceptional levels of guest service.

Responsibilities

• Manage an efficiently operated bar shift in accordance with standards.
• Ensure all tables receive drinks and food as requested.
• Adhere to Company Health & Safety, and Fire Regulations.

Skills

Leadership

Interpersonal skills

Communication

Ability to work under pressure

Job description

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Job Description

Server (Palm Avenue - Pool & Beach) - Waldorf Astoria Dubai Palm Jumeirah (HOT0C9UL)

Job Number

HOT0C9UL

Work Locations

Waldorf Astoria The Palm, Palm Jumeirah, Road Crescent East, Dubai, Aa01

Responsibilities

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations.
• Use every possible opportunity to gain knowledge in all areas of bar supervision.
• Ensure all tables receive their drinks and food as requested.
• Maintain the cleanliness of all equipment used during shifts.
• Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.
• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents.
• Ensure that all before/after service mise en place is completed to the correct standard.
• Comply with Company Health & Safety, and Fire Regulations and procedures.
• Adhere to the Company disciplinary policy when necessary.
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it.
• Meet or exceed the monthly drink profit margin target.

Qualifications

• A warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Luxury hospitality experience in a similar role.
• Passion for delivering exceptional levels of guest service.

What will it be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.

EOE/AA/Disabled/Veterans

Schedule

Full-time

Brand: Waldorf Astoria Hotels & Resorts

Potential Benefits: Housing, Transport, Additional benefits as per company policy