Senior Soft Services & Front Office Leader

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking an experienced Soft Services Manager. The role involves overseeing operations, leading a diverse workforce, and ensuring high-quality service delivery. The ideal candidate will have strong leadership skills, extensive experience in managing teams, and excellent communication abilities in English, Arabic, and French. This full-time position does not allow for remote work.

Qualifications

• 7-10 years of relevant experience.
• Presentable and professional attitude.
• VIP interaction experience and interior design skills.
• Ability to work independently and efficiently to meet deadlines.

Responsibilities

• Lead and manage diverse teams for Soft Services operations.
• Drive departmental goals and talent development initiatives.
• Oversee soft services budget management and vendor relationships.
• Ensure compliance with legal and regulatory requirements.

Skills

Strong communication skills in English

Strong communication skills in Arabic

Strong communication skills in French

Excellent organizational skills

Leadership

Customer service orientation

Negotiation skills

Adaptability

Job description

A leading financial institution in Abu Dhabi is seeking an experienced Soft Services Manager. The role involves overseeing operations, leading a diverse workforce, and ensuring high-quality service delivery. The ideal candidate will have strong leadership skills, extensive experience in managing teams, and excellent communication abilities in English, Arabic, and French. This full-time position does not allow for remote work.