Senior Sales Manager Leisure - Conrad Abu Dhabi Etihad Towers

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Senior Sales Manager to analyze market trends and drive business development. The ideal candidate will possess strong communication skills, a commitment to customer service, and a proven sales record. Responsibilities include negotiating contracts, developing customer accounts, and collaborating with hotel departments to ensure exceptional guest experiences. This position requires a degree in a relevant field and experience in sales management.

Qualifications

• Strong understanding of local market trends and competitor activity.
• Previous experience managing a sales team.

Responsibilities

• Analyze local market trends and competitor activity.
• Develop customer accounts and drive business into the hotel.
• Negotiate rates/packages with corporate clients.
• Prepare company contracts for the hotel.
• Cooperate with other departments to enhance guest experience.

Skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Experience in a sales role with a proven track record to close a sale

Ability to work under pressure and under own initiative

Knowledge of local market

Passion for sales and for achieving targets

Education

Degree-level qualification in a relevant field

Job description

What are we looking for

A Senior Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degreelevel qualification in a relevant field

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Conrad Abu Dhabi Etihad Towers is the first of Hilton’s luxury portfolio to operate in the capital of the United Arab Emirates. The hotel is one of the five Etihad Towers and has 12 F&B outlets, a spa, a private beach, three swimming pools and conference and event facilities. There are 576 guest rooms, suites and residences with views of the Arabian Gulf and there’s a collection of luxury shops at The Avenue at Etihad Towers.

This hotel is perfectly placed to offer guests a truly inspired stay with personalised connections to the local cultural and artistic experiences for which Abu Dhabi is known, all anchored by Conrad’s signature intuitive guest service.

Position Summary

A Senior Sales Manager analyzes local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing

As Senior Sales Manager you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong comprehensive sales programs
• Attend Sales events as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit manage train and develop the Sales team

Required Experience

Manager