Senior Sales Manager (GCC & Leisure) - The St. Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel chain in Dubai is seeking a Senior Sales Manager Corporate to drive revenue growth through strategic planning and client development within the GCC and Government sectors. The ideal candidate will have a strong background in sales with experience in managing key accounts. Responsibilities include generating leads, executing sales strategies, and collaborating with various teams to optimize service delivery. This is a crucial role for enhancing brand presence and increasing market share.

Qualifications

• 2 years of experience in sales or related areas.
• Knowledge of UAE and GCC corporate landscape.
• Ability to build bespoke proposals.

Responsibilities

• Develop sales plans targeting high-potential clients.
• Generate leads and manage the sales cycle.
• Collaborate with Revenue Management for optimization.

Skills

Sales strategy development

Lead generation

Negotiation skills

Customer relationship management

Education

High school diploma or GED

2-year degree in Business Administration or related field

Job description

Description

JOB SUMMARY

The Senior Sales Manager Corporate will be responsible for driving revenue growth through the acquisition, retention and development of key GCC/Government accounts across both FIT and Group/Leisure segments. This role requires a deep understanding of the UAE and GCC corporate landscape with the ability to build bespoke proposals and deliver service that aligns with the luxury positioning of The St. Regis brand.

Key Responsibilities

• Develop and execute strategic sales plans targeting high-potential corporate clients and industry verticals.
• Proactively generate leads, conduct client meetings and manage the full sales cycle from prospecting to conversion.
• Collaborate closely with Revenue Management and Events teams to optimize yield and ensure operational readiness.
• Maintain a strong presence in the market through sales calls, networking and participation in trade events.

Candidate Profile

Education and Experience

High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk or related professional area.

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major; no work experience required.

CORE WORK ACTIVITIES

• Targets group/catering accounts markets or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the property.
• Handles all opportunities if property does not participate in an EBC.
• Identifies qualified and solicits new group/catering business to achieve personal and each property’s revenue goals.
• Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions.
• Designs develops and sells creative catered events.
• Maximizes revenue by upselling packages and creative food and beverage.
• Understands the overall market—competitors strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service & Relationship Strategy driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.
• Executes brand’s Customer Service Standards and property’s Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during the program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solution both before and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels.g., Market Sales Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.
• Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g. generating proposal writing, contract customer correspondence).

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Required Experience

Manager