Senior Sales Coordinator

Black & Grey HR; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

A recruitment agency is looking for a Senior Sales Coordinator in Dubai to oversee and optimize sales operations in the luxury building materials sector. The candidate should have at least 5 years of leadership experience in sales coordination, a strong command of CRM platforms, and excellent communication skills. This role involves managing a team, liaising with key accounts, and ensuring efficient project execution to enhance client satisfaction. An architectural products background is advantageous.

Qualifications

• 5+ years of experience in sales coordination leadership within luxury building materials.
• Proficiency in CRM and ERP platforms.
• Excellent communication and stakeholder management skills.

Responsibilities

• Liaise for key accounts to ensure premium service.
• Lead preparation and review of project documents.
• Supervise sales coordinators and optimize workflows.

Skills

Sales coordination

Team leadership

CRM platforms

Communication skills

Attention to detail

Multitasking

Tools

MS Office

ERP platforms

Job description

Black & Grey HR is recruiting a Senior Sales Coordinator for our esteemed client in the luxury building materials sector headquartered in Dubai. This role is ideal for a sales operations expert with leadership qualities who can manage a high-performing coordination team streamline internal workflows and ensure a seamless client experience in the premium sanitary ware tiles or interior design space.

We re looking for a proactive individual with a sharp eye for detail a solid understanding of design/construction materials and the ability to handle complex client and project requirements with confidence.

Key Responsibilities

• Act as the main liaison for key accounts ensuring premium service and timely follow-ups throughout the sales cycle.
• Lead the preparation and review of project quotations, technical documents and order processing with precision.
• Supervise and support a team of sales coordinators delegating tasks, setting priorities and monitoring day-to-day operations.
• Onboard and train new team members on product lines, CRM tools and internal coordination protocols.
• Conduct regular performance evaluations and provide constructive feedback to foster growth within the team.
• Optimize coordination workflows and implement best practices to boost operational efficiency.
• Collaborate with cross-functional departments (sales, logistics, finance) to ensure smooth project execution.
• Prepare reports, dashboards and sales activity summaries for management insight and planning.

Requirements

• At least 5 years of experience in a sales coordination leadership role within the luxury building materials, sanitary ware or tiles industry.
• Strong command over CRM and ERP platforms along with proficiency in MS Office tools.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Demonstrated ability to multitask, meet tight deadlines and resolve issues in a fast-paced environment.
• High level of attention to detail and a quality-driven mindset.
• Background in architectural products or interior design materials is a strong advantage.
• Proven ability to lead and develop high-performing teams.
• Confident managing high-value clients and large-scale project documentation.