Senior Risk Solution Delivery Manager

ADIB Group; Abu Dhabi; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading financial services company in Abu Dhabi is seeking a Senior Risk Solution Delivery Manager to oversee projects in risk management. This role involves planning, coordinating with cross-functional teams, and ensuring successful project execution on time and within budget. The ideal candidate should have at least 8 years of experience in the banking domain and excellent project management skills. This position offers a dynamic environment focused on improving risk management solutions.

Qualifications

• Proven ability to manage projects within agreed governance structures.
• Strong communication and documentation skills.
• Ability to work closely with cross-functional teams.

Responsibilities

• Plan and organize the completion of specific projects.
• Develop KPIs and measure them throughout the project lifecycle.
• Coordinate between project and business teams during execution.

Skills

8 years of Banking Domain experience

Project management

Cross-functional teamwork

Risk management

Job description

Description

Role: Senior Risk Solution Delivery Manager

Location: Abu Dhabi

Role Purpose

• Responsible for planning, organizing and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget and within scope.
• Work with cross‑functional teams to develop and document a common understanding of project requirements.
• Manage projects and major‑task rollouts in the Risk Management sector; coordinate with vendors, business users and other stakeholders to articulate and document business requirements, change requests, data gap resolution strategies and data feeder module design and development required for risk management projects from various banking source systems.
• Manage projects within agreed governance structures and processes to ensure consistency of approach and efficient use of resources.
• Define the project KPIs and measure them throughout the project lifecycle.
• Determine how changing business needs will affect existing systems.
• Work directly with business units to develop user requirements and report specifications.
• Articulate and document business requirements for projects and change requests.
• Manage vendor service levels and quality of development.
• Coordinate between project and business teams during the execution of projects and tasks.
• Provide business with required technical support assessments and reports.
• Propose technical recommendations and improvements.
• Mitigate risks and close audit points, if any, on the applications and processes.
• Manage multiple initiatives and track projects/BAU requests and CRs to closure.
• Closely monitor incident tickets and problem tickets and close them before the breach of SLA.
• Understand the latest technology trends and provide improvement suggestions for products.
• Review vendor proposals and provide feedback to ensure completeness of scope and quality.
• Provide periodic reports and monthly updates on ongoing initiatives to business and PMO.
• Follow up with service teams/vendors for support issues and respond quickly to service tickets in a timely manner.
• Facilitate and UAT of projects CRs by adhering to quality control policies and guidelines.
• Support go‑live and post go‑live activities for projects and any releases to production.

Key Accountabilities of the role

• Deliver IT projects and tasks assigned for the agreed scoped business requirements within planned budget and planned time.
• Work with cross‑functional teams to develop and document a common understanding of project requirements.
• Determine how changing business needs will affect existing systems.
• Comply with ADIB IT processes and procedures.
• Ensure business continuity by conducting periodic system health check, DR rehearsal, security updates, technology updates, backups, hardware maintenance, software maintenance, license maintenance and technical design improvement to assigned systems.
• Support requests of information dashboards MBLs and ad‑hoc reports related to assigned systems.
• Maintain the service level of vendors support and quality of development.
• Improve awareness and keep knowledge up‑to‑date about supported systems and related IT technology solutions.

Communication

• Attend all the team meetings, one‑to‑one meetings to have a high level of communication culture.
• Timely response to email tasks assigned and diligent follow‑up with various stakeholders.
• Prepare task status reports and submit to stakeholders on a timely basis.

Documentation / Process Ownership

• The incumbent is responsible to comply with ADIB documentation and process standards that are defined SDLC.

Information Security

• Maintain information security related to ADIB throughout the period of employment.
• Report any potential or actual risks or incidents affecting the security of information to the helpdesk.

Specialist Skills / Technical Knowledge Required for this role

• 8 years of Banking Domain experience
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on‑time, within scope and within budget
• Develop project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalates to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Required Experience

Manager