Senior Relationship Officer: Cards & Personal Loans (Dubai)

RAKBANK; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Abu Dhabi seeks a Relationship Officer to enhance customer relationships and advise on banking products. The ideal candidate should possess a Bachelor’s degree and 1-2 years of sales experience in the UAE market. Responsibilities include collaborating with Relationship Managers, ensuring customer satisfaction, and maintaining compliance with internal policies. The role provides opportunities for career development within a diverse and inclusive work environment, along with competitive compensation linked to performance.

Benefits

Pay for performance culture

Diverse workforce

Career development opportunities

Inclusive culture

Qualifications

• Minimum 1-2 years of experience in Sales in UAE market.
• Good knowledge of RAKBANK retail products.

Responsibilities

• Collaborate effectively with Relationship Managers.
• Conduct sales with integrity and professionalism.
• Act promptly on customer requests.
• Submit error-free applications and maintain accuracy.
• Coordinate with internal teams for application processing.
• Ensure compliance with Service Level Agreements.
• Minimize individual claw backs.

Skills

Knowledge of banking and insurance products

Sales / Service oriented

Excellent communication skills

Cross-sell opportunities identification

Education

Bachelor’s degree or equivalent qualification

Job description

A leading financial institution in Abu Dhabi seeks a Relationship Officer to enhance customer relationships and advise on banking products. The ideal candidate should possess a Bachelor’s degree and 1-2 years of sales experience in the UAE market. Responsibilities include collaborating with Relationship Managers, ensuring customer satisfaction, and maintaining compliance with internal policies. The role provides opportunities for career development within a diverse and inclusive work environment, along with competitive compensation linked to performance.