Senior Patient Experience & Admin Coordinator

NMC Healthcare; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading healthcare provider in Dubai is looking for a Senior Patient Admin Executive to assist patients with non-medical needs in the clinic. This role involves coordinating specialty care, scheduling appointments, and maintaining patient confidentiality. The ideal candidate should have a bachelor's degree in administration or a related field and 2-4 years of experience in a similar environment. The position offers opportunities for growth and actively contributes to enhancing patient satisfaction.

Qualifications

• Strong ability to communicate with patients and solve conflicts.
• Experience in a fast-paced clinic environment.
• Must ensure patient confidentiality and data accuracy.

Responsibilities

• Greet and assist patients, ensuring all needs are met.
• Coordinate patient appointments and referrals efficiently.
• Educate patients about admission policies and requirements.

Skills

Patient communication

Conflict resolution

Coordination

Education

Bachelor's degree in administration or related field

Job description

A leading healthcare provider in Dubai is looking for a Senior Patient Admin Executive to assist patients with non-medical needs in the clinic. This role involves coordinating specialty care, scheduling appointments, and maintaining patient confidentiality. The ideal candidate should have a bachelor's degree in administration or a related field and 2-4 years of experience in a similar environment. The position offers opportunities for growth and actively contributes to enhancing patient satisfaction.