Senior Operations & Quality Assurance Officer

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a Quality Assurance Specialist to manage quality assurance processes, report generation, and continuous improvement initiatives. The ideal candidate has a Bachelor's degree in finance or a related field and 1-2 years of banking experience, along with strong analytical and communication skills. This is a full-time position with no remote work options.

Qualifications

• 1-2 years of experience in banking or a similar role.

Responsibilities

• Ensure requests for printing Liability letters are processed within SLA.
• Assist in designing quality assurance processes and procedural audits.
• Contribute to identifying opportunities for continuous improvement.

Skills

Product knowledge

MS Office

Communication skills

Banking industry trends awareness

Market awareness of product range

Analytical skills

Education

Bachelor's degree in finance, Banking, Business Management, or related field

Job description

A leading financial institution in Abu Dhabi is seeking a Quality Assurance Specialist to manage quality assurance processes, report generation, and continuous improvement initiatives. The ideal candidate has a Bachelor's degree in finance or a related field and 1-2 years of banking experience, along with strong analytical and communication skills. This is a full-time position with no remote work options.