Senior Operations Officer

ADIB Group; Abu Dhabi; On-site; AED 100,000 - 140,000; Full time

Job summary

A leading banking institution in Abu Dhabi is seeking a Senior Operations Officer to oversee operational and administrative controls. The ideal candidate will have 5-6 years of banking experience, specifically in finance origination and syndication operations. Responsibilities include supervising finance transactions, ensuring compliance with internal policies and Sharia guidelines, and leading a team to enhance efficiency and service quality. Strong leadership, communication skills, and a degree in Banking and Accounting are essential.

Qualifications

• 5-6 years of Banking experience in Finance origination and after sales service including Syndication Operations.

Responsibilities

• Oversee team operations to maintain high standards of accuracy and control.
• Monitor and ensure timely processing of finance transaction requests.
• Supervise and verify finance disbursement documentation across multiple products.
• Manage daily reconciliation of MAP and GL accounts.
• Encourage continuous learning by facilitating training programs.

Skills

Leadership

Team Work

Good Communication skills

Highly organized

Education

Master/Bachelor Degree in Banking and Accounting

Job description

Role : Senior Operations Officer - WFO

Location : Abu Dhabi

Role Purpose

Maintain tight and high quality Operational and Administrative controls

Key Accountabilities

• Oversee team operations to maintain high standards of accuracy and control ensuring error-free execution of high-value transactions and minimizing financial and reputational risks.
• Monitor and ensure timely processing of finance transaction requests via BPM Workflow System and WFOServices email aligning team performance with agreed turnaround times.
• Supervise scrutinize and verify finance disbursement documentation across multiple products ensuring adherence to approval protocols Sharia compliance and system accuracy before final authorization.
• Supervise and approve all AED/FCY fund transfers settlement transactions and miscellaneous instructions ensuring compliance with internal policies and Sharia guidelines
• Manage daily reconciliation of MAP and GL accounts including Khalifa Fund/MOPA validate MIS accuracy and escalate unresolved items to relevant stakeholders.
• Manage the maintenance and reconciliation of commodity trade records ensuring timely broker fee payments and alignment with MAP account balances.
• Review and validate daily control reports ensure proper document archiving and enforce adherence to service delivery standards and regulatory policies deferral follow up/escalation done if required
• Ensure strategic support to international branches is given and Review documentation for new syndication/structured deals and amendments ensure timely issuance of notices and claim agency fees as applicable.
• Review with External legal and internal legal counsel together with Sharia for the documentation and product structuring for mega and Syndication deals
• Lead the identification and resolution of transactional discrepancies ensure prompt escalation of exceptions and uphold compliance with ADIB policies and procedures.
• Promote awareness of Business Continuity Plan (BCP) provisions and collaborate with the BCP Coordinator to ensure team preparedness and operational resilience
• Regularly assess operational workflows and recommend improvements to enhance efficiency control and service quality.
• Encourage continuous learning by actively participating in and facilitating training programs mentoring junior staff fostering a culture of growth and excellence and ensuring cross-functional training among team members
• Ensure timely submission of month-end MIS to FCD and resolve inquiries from counterparties and business units effectively.

Specialist Skills / Technical Knowledge Required for this role

• Leadership/Team Wok/Good Communication skills/Highly organized
• Master/Bachelor Degree in Banking and Accounting

5-6 years of Banking experience in the Finance origination and after sales service including Syndication Operations

Required Experience

Senior IC