Senior Operations Officer WFO

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution in Abu Dhabi is seeking a Senior Operations Officer to oversee team operations and ensure accuracy in high-value transactions. The ideal candidate will have 5-6 years of banking experience and a degree in Banking and Accounting. Responsibilities include managing fund transfers, ensuring compliance with internal policies, and facilitating training for team members. This role offers a critical position within the operational team.

Qualifications

• 5-6 years of banking experience in finance origination and after sales service including syndication operations.

Responsibilities

• Oversee team operations to maintain high standards of accuracy and control.
• Monitor timely processing of finance transaction requests.
• Supervise and verify finance disbursement documentation across products.
• Review with external/internal legal for documentation and product structuring.
• Encourage continuous learning by facilitating training programs.

Skills

Leadership

Team Work

Good Communication Skills

Highly Organized

Education

Master/Bachelor Degree in Banking and Accounting

Job description

Description

Role : Senior Operations Officer - WFO
Location : Abu Dhabi

Role Purpose:
Maintain tight and high quality Operational and Administrative controls

Key Accountabilities of the role

• Oversee team operations to maintain high standards of accuracy and control ensuring error-free execution of high-value transactions and minimizing financial and reputational risks.
• Monitor and ensure timely processing of finance transaction requests via BPM Workflow System and WFOServices email aligning team performance with agreed turnaround times.
• Supervise, scrutinize and verify finance disbursement documentation across multiple products ensuring adherence to approval protocols, Sharia compliance and system accuracy before final authorization.
• Supervise and approve all AED/FCY fund transfers, settlement transactions and miscellaneous instructions ensuring compliance with internal policies and Sharia guidelines.
• Manage daily reconciliation of MAP and GL accounts including Khalifa Fund/MOPA, validate MIS accuracy and escalate unresolved items to relevant stakeholders.
• Manage the maintenance and reconciliation of commodity trade records ensuring timely broker fee payments and alignment with MAP account balances.
• Review and validate daily control reports, ensure proper document archiving and enforce adherence to service delivery standards and regulatory policies, deferral follow up/escalation done if required.
• Ensure strategic support to international branches is given and review documentation for new syndication/structured deals and amendments, ensure timely issuance of notices and claim agency fees as applicable.
• Review with External legal and internal legal counsel together with Sharia for the documentation and product structuring for mega and Syndication deals.
• Lead the identification and resolution of transactional discrepancies, ensure prompt escalation of exceptions and uphold compliance with ADIB policies and procedures.
• Promote awareness of Business Continuity Plan (BCP) provisions and collaborate with the BCP Coordinator to ensure team preparedness and operational resilience.
• Regularly assess operational workflows and recommend improvements to enhance efficiency, control and service quality.
• Encourage continuous learning by actively participating in and facilitating training programs, mentoring junior staff, fostering a culture of growth and excellence and ensuring cross-functional training among team members.
• Ensure timely submission of month-end MIS to FCD and resolve inquiries from counterparties and business units effectively.

Specialist Skills / Technical Knowledge Required for this role:

• Leadership/Team Work/Good Communication skills/Highly organized.
• Master/Bachelor Degree in Banking and Accounting.

5-6 years of Banking experience in the Finance origination and after sales service including Syndication Operations.

Required Experience:

Senior IC.