Senior Network Support Specialist - Security & Optimization

NCR Atleos; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm is seeking a Network Support Senior Specialist in Dubai to optimize customer networks, troubleshoot issues, and work closely with partners like Cisco and Palo Alto. The ideal candidate will perform upgrades, maintain documentation, and enhance network performance. A strong background in network troubleshooting and security device management is essential for success in this role.

Qualifications

• Experience with patching and upgrading security devices.
• Strong troubleshooting skills for network-related problems.
• Ability to document incidents and perform root cause analysis.

Responsibilities

• Perform patch and software upgrades on security devices.
• Troubleshoot equipment and network problems.
• Maintain documentation and incident reports.

Skills

Network troubleshooting

Security device management

Customer communication

Network optimization

Tools

Cisco

Palo Alto

Job description

A leading technology firm is seeking a Network Support Senior Specialist in Dubai to optimize customer networks, troubleshoot issues, and work closely with partners like Cisco and Palo Alto. The ideal candidate will perform upgrades, maintain documentation, and enhance network performance. A strong background in network troubleshooting and security device management is essential for success in this role.