Senior Manager - Passenger Transport System

Dubai International Airport; United Arab Emirates; On-site; AED 250,000 - 350,000; Full time

Job summary

An international airport is seeking a Senior Manager for Passenger Transportation Systems to oversee service quality and operational efficiency. The successful candidate will manage staff, ensure compliance with legal standards, and implement innovative engineering practices. This role requires a Bachelor's in Mechanical or Electrical Engineering, with 5-7 years of relevant experience and expertise in budgeting and maintenance systems. Join us to shape the future of airport experiences in an environment that values innovation and improvement.

Qualifications

• 5-7 years of relevant experience and 7-10 years overall experience.
• Knowledge of legal, compliance, and safety requirements related to systems.
• Experience in zero-based budgeting and effective cost-control techniques.

Responsibilities

• Analyze and resolve quality and customer service problems.
• Prepare a section annual budget and analyze variances.
• Recruit, select, orient, and train employees.
• Recommend information requirements to support decision making.
• Initiate and deliver key objectives and continuous improvement processes.

Skills

Quality analysis and problem-solving

Financial forecasting

Staff management

Innovation in engineering practices

Education

Bachelor’s Degree in Mechanical/Electrical Engineering

Tools

Computerized Maintenance Management System (CMMS)

Job description

THIS IS WHERE INCREDIBLE GROWTH BEGINS

ENGINEERING SERVICES

Senior Manager Passenger Transportation System

The team is doubling the size of our business. At the same time, they’re keeping maintenance costs down and driving asset capability up. With full responsibility for assets from creation to disposal, their watchword is reliability. Better still, they make sure we don’t just do what we legally need to do, but go further. So we’ll embrace your fresh ideas to improve our use of energy and environmental resources. It’s all about meaningful change.

What you’ll deliver

• You’ll be responsible for the quality of service provided by the section; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
• You’ll deliver financial objectives by forecasting requirements by preparing a section annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
• You’ll manage staff efficiency and effectiveness by recruiting, selecting, orienting, and training employees.
• You’ll constantly seek innovation in engineering maintenance practices and recommend information requirements to support decision making in the section.
• You’ll initiate the creation of and deliver key objectives, goals and strategies and encourage continuous improvement processes and practices.

What you bring

• You should be educated to a Bachelor’s Degree in Mechanical/Electrical Engineering or related, acquired 5 – 7 years of relevant experience & 7-10 years of overall experience.
• You’ll understand legal, compliance, and safety requirements, including local and international standards related to systems under your responsibility.
• You’ll have knowledge of Computerized Maintenance Management System (CMMS) such as Maximo or similar platforms.
• You’ll have knowledge of zero‑based budgeting and use effective cost‑control techniques.

Life at Dubai Airports

Fast‑moving and fast‑growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.