Senior Manager, Hard Services & Facilities Leadership

MIRAL; Abu Dhabi; On-site; AED 420,000 - 650,000; Full time

Job summary

Miral Experiences seeks an experienced Hard Services Senior Manager to lead maintenance operations across Al Ain Zoo. You will ensure safe, efficient performance of facility assets, infrastructure, and engineering systems, supporting operational excellence and guest experience.

The role requires strategic leadership in asset management, contractor oversight, budget control, preventive maintenance, and capital project delivery.

Qualifications

• Degree or professional qualification in Mechanical, Electrical, Civil, HVAC, Facilities Management, or related Engineering discipline.
• 10+ years in facilities management, engineering maintenance, or technical operations.
• 5+ years leading engineering teams, contractors, or technical service providers.
• Experience managing large-scale facilities and complex engineering systems.
• Strong understanding of preventive maintenance and asset management.

Responsibilities

• Lead hard services, facilities maintenance, and engineering operations.
• Develop preventive and corrective maintenance strategies to maximize asset reliability.
• Oversee HVAC, plumbing, electrical, water treatment, irrigation, fire life safety, and civil systems.
• Manage departmental budgets, CAPEX, and cost optimization.
• Monitor KPIs and drive continuous improvement.
• Oversee asset management, inventory control, and spare parts management.
• Manage service contracts, vendor performance, and contractor compliance with safety and quality standards.

Skills

Leadership

Contractor management

Budget management

Stakeholder management

Problem solving

Education

Mechanical/Electrical/Civil engineering degree

Tools

Maximo/CAFM

Job description

Miral Experiences seeks an experienced Hard Services Senior Manager to lead maintenance operations across Al Ain Zoo. You will ensure safe, efficient performance of facility assets, infrastructure, and engineering systems, supporting operational excellence and guest experience.

The role requires strategic leadership in asset management, contractor oversight, budget control, preventive maintenance, and capital project delivery.