Senior Floor Manager – Premium Dining (Dubai)

Arena Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A well-established restaurant group in Dubai is seeking experienced Floor Managers to oversee front-of-house operations. The role requires a minimum of 10 years in the field, including 5 years in a leadership position. Candidates should excel in team management and guest service, ensuring all operations align with brand standards. The ideal candidate is disciplined, presentable, and possesses excellent communication skills in English. This role provides an opportunity to contribute to a thriving business environment.

Qualifications

• Minimum 10 years of experience in front-of-house operations.
• At least 5 years in a supervisory or managerial role.
• Strong understanding of service etiquette and customer care.

Responsibilities

• Supervise daily floor operations for guest satisfaction.
• Lead service teams to maintain quality across shifts.
• Address customer inquiries and complaints promptly.

Skills

Guest service

Team supervision

Restaurant floor coordination

Leadership

Communication skills

Tools

POS systems

Job description

A well-established restaurant group in Dubai is seeking experienced Floor Managers to oversee front-of-house operations. The role requires a minimum of 10 years in the field, including 5 years in a leadership position. Candidates should excel in team management and guest service, ensuring all operations align with brand standards. The ideal candidate is disciplined, presentable, and possesses excellent communication skills in English. This role provides an opportunity to contribute to a thriving business environment.