Senior Executive (UAE National)- Engineering -Jumeirah Living World Trade Centre

Jumeirah; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in the UAE is seeking a Senior Executive for its Engineering team at a prominent residence. The role involves liaising with residents to address complaints, preparing monthly performance reports, and ensuring top-tier service delivery. The ideal candidate should be a team player, able to communicate effectively and handle challenges with strong problem-solving skills. This position offers a tax-free salary along with comprehensive benefits, in a supportive and inclusive work environment.

Benefits

Colleague discounts on food, beverage, and stays

Comprehensive healthcare

Paid annual leave

Learning & development programmes

Performance-based incentives

Competitive tax-free salary

Qualifications

• Must effectively handle guest complaints and provide top service.
• Strong focus on being a team player in a friendly environment.
• Ability to navigate complex challenges effectively.

Responsibilities

• Liaise with residents for complaints and scheduled works.
• File quotations and payment work orders.
• Prepare monthly performance reports.
• Perform monthly PPM print out steps.
• Upload FLS matrix.

Skills

Team player

Effective communication

Service-focused

Problem-solving ability

Job description

Senior Executive (UAE National) - Engineering - Jumeirah Living World Trade Centre

United Arab Emirates

Job Description

About the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different® brand promise. Its award‑winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world‑class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Living World Trade Centre Residence is a 41‑floor luxury serviced apartment tower in the centre of Dubai’s business district. Standing on the site of the old World Trade Centre on Zabeel Road, the striking high‑rise comprises 377 serviced residences ranging from one‑bedroom duplexes up to four‑bedroom double‑floor apartments. One of Dubai’s most acclaimed luxuries serviced residences, Jumeirah Living World Trade Centre Residence is the place of first choice for travellers in search of short, medium‑term and extended stays that combine home comforts with all the hallmarks of a five-star hotel service.

About the Job:

An opportunity has arisen for a Senior Executive to join Engineering at Jumeirah Living World Trade Centre. The main duties and responsibilities of this role include:

• Liaising with residents for complaints, scheduled works and follow up.
• Filing of quotation and payment work orders.
• Preparing monthly performance reports.
• Performing steps for monthly PPM print out.
• Uploading FLS matrix.

About you:

• Team player and friendly.
• Able to communicate effectively.
• Effort service focused.
• Handling guest complaints at highest service levels.
• Strong problem‑solving ability, and able to navigate complex challenges.

About the Benefits:

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment.
• Access to learning & development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Comprehensive healthcare and life insurance coverage.
• Paid annual leave entitlement.
• Performance‑based incentives tailored to your role.
• Competitive tax‑free salary paid in UAE Dirhams (AED).