Senior Digital Marketing Executive

Westin Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Sales & Marketing associate to promote brand awareness and maximize revenue. You will communicate with potential owners by telephone to arrange preview package sales and tours, and help guests understand attendance requirements for presentations.

The role involves assisting management in training and coaching staff, handling office duties, and ensuring high standards of guest service.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Promote awareness of brand image and maximize revenue using sales techniques.
• Communicate with potential owners by telephone to set up preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Verify eligibility for preview package sales/tours prior to scheduling a tour.
• Perform general office duties to support Sales & Marketing (filing, emails, typing, faxing).
• Assist management in training, evaluating, counseling, motivating and coaching employees.

Education

High school diploma or GED equivalent

Job description

Additional Information
Job Number 26101085
Job Category Sales & Marketing
Location Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.