Senior Cyber Security Analyst – Dubai

CloudTech24 Ltd.; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

CloudTech24 Ltd. in Dubai is seeking a Cyber Security Analyst to monitor, investigate and respond to security alerts for the company and clients. Detection and response are the core focus, with proactive security work including assessments and audits.

You will help customers achieve certifications such as Cyber Essentials and translate risk into plain language for internal teams and clients. Strong teamwork and a detail-oriented approach are essential.

Qualifications

• 2+ years in a cyber security role, including hands-on monitoring and incident response.
• Understanding of cyber threats and impact on small to medium businesses (25-300 users).
• Familiarity with MITRE ATT&CK framework.
• Understanding of CIS controls and practical application.
• Understanding of vulnerabilities, identification, assessment and remediation.
• Experience delivering security assessments or audits against CIS or Cyber Essentials is advantageous.

Responsibilities

• Monitor, triage and investigate alerts from XDR, SIEM, email security, identity and firewall tooling across CloudTech24 and customer environments.
• Investigate security events to determine root cause, scope and business impact, mapping activity to MITRE ATT&CK where relevant.
• Carry out incident response activities, including containment, eradication and recovery, per playbooks and SLAs.
• Act as an escalation point for the SOC analyst team on complex alerts and incidents, providing guidance.
• Proactively threat hunt using available telemetry and threat intelligence.
• Maintain accurate incident records and produce clear incident reports for customers and internal stakeholders.
• Contribute to the improvement of detection rules, playbooks and SOC processes.
• Conduct security assessments of Microsoft 365, Azure and Google Workspace against CIS/Cyber Essentials.
• Provide remediation recommendations and support certifications such as Cyber Essentials and Cyber Essentials Plus.
• Support ISO 27001 ISMS audits and evidence gathering.

Skills

SOC/IR experience

MITRE ATT&CK

CIS Frameworks

Vulnerability assessment

Security assessments

British English communication

Problem solving

Calm under pressure

Education

CompTIA CySA+

Microsoft SC-900

Microsoft SC-200

Blue Team Labs Level 1

Tools

EDR/XDR

SIEM

Microsoft 365 / Azure

Google Workspace security

PowerShell

KQL

Python

Vulnerability management tooling

Phishing analysis

Job description

We are a rapidly growing company supporting global business with outsourced IT and cyber security services. We have multiple office locations including operations in UK and Philippines supporting global clients with the majority in UK and USA. Internally we operate in a modern and paperless office environment and leverage leading technologies to ensure optimal business collaboration and operations.

Job Summary

Our Cyber Security Analysts protect CloudTech24 and our customers by monitoring, investigating and responding to security alerts and incidents. Detection and response are the core of the role and take priority over all other work.

Alongside this, the role extends into proactive security work: running security assessments and audits, driving security posture improvements and supporting customers through certifications such as Cyber Essentials and Cyber Essentials Plus. Our analysts act as security subject matter experts across the business, advising internal teams and customers and translating technical risk into plain language.

They must have an eye for detail, a curious mind and the ability to challenge the status quo when it comes to addressing cyber security for CloudTech24 and our customers.

Job Type: Full time. 9am to 6pm Monday to Friday for initial training and then moving to working on shift: 9am-9pm or 9pm-9am on a 4 days on / 4 days off rota.

Work Location: In person in our Dubai office.

Monthly salary bracket: 7,000-10,000 AED.

Email: [e-mail]

Role overview

We are a rapidly growing company supporting global business with outsourced IT and cyber security services. We have multiple office locations including operations in UK and Philippines supporting global clients with the majority in UK and USA. Internally we operate in a modern and paperless office environment and leverage leading technologies to ensure optimal business collaboration and operations.

Job Summary

Our Cyber Security Analysts protect CloudTech24 and our customers by monitoring, investigating and responding to security alerts and incidents. Detection and response are the core of the role and take priority over all other work.

Alongside this, the role extends into proactive security work: running security assessments and audits, driving security posture improvements and supporting customers through certifications such as Cyber Essentials and Cyber Essentials Plus. Our analysts act as security subject matter experts across the business, advising internal teams and customers and translating technical risk into plain language.

They must have an eye for detail, a curious mind and the ability to challenge the status quo when it comes to addressing cyber security for CloudTech24 and our customers.

Job Type: Full time. 9am to 6pm Monday to Friday for initial training and then moving to working on shift: 9am-9pm or 9pm-9am on a 4 days on / 4 days off rota.

Work Location: In person in our Dubai office.

Monthly salary bracket: 7,000-10,000 AED.

Email: [e-mail]

Key responsibilities

• Security Monitoring and Incident Response
  • Monitor, triage and investigate alerts from XDR, SIEM, email security, identity and firewall tooling across CloudTech24 and customer environments.
  • Investigate security events to determine root cause, scope and business impact, mapping activity to MITRE ATT&CK where relevant.
  • Carry out incident response activities, including containment, eradication and recovery, in line with defined playbooks and SLAs.
  • Act as an escalation point for the SOC analyst team on complex alerts and incidents, providing guidance and quality assurance.
  • Proactively threat hunt using available telemetry and threat intelligence.
  • Maintain accurate and timely incident records in the incident management system and produce clear incident reports for customers and internal stakeholders.
  • Contribute to the improvement of detection rules, playbooks and SOC processes.

  Security Assessments and Audits

  • Conduct security assessments of customer Microsoft 365, Azure and Google Workspace environments against best practice and frameworks such as CIS.
  • Produce clear, prioritised findings and remediation recommendations, and present them to technical and non-technical audiences.
  • Work with customers to help achieve and maintain certifications such as Cyber Essentials and Cyber Essentials Plus.
  • Support internal audits and evidence gathering for CloudTech24’s ISO 27001 certified ISMS.
  • Respond to customer security questionnaires and due diligence requests where technical input is required.

  Continuous Security Posture Improvement

  • Work with internal teams to continuously improve the security posture of CloudTech24 and customers through automation and standardisation.
  • Support our IT Operations team with Vulnerability Management efforts by providing key knowledge on vulnerabilities and exploits, and prioritising remediation by risk.
  • Support the projects and engineering teams to ensure customer onboarding meets security standards.

  Cyber Security Subject Matter Expert

  • Provide subject matter expertise on Cyber Security to both customers and internal teams.
  • Input into digital transformation or technology change for customers and internal stakeholders.
  • Liaise with customers on security topics, addressing queries and providing assurance on security measures.
  • Share knowledge with internal teams on cyber security topics.
  • Act as a subject matter expert in our cyber tooling capabilities and drive improvements when new capabilities are available.

Qualifications required

Qualifications

Cyber Security Expertise:

• 2+ years in a cyber security role, including hands-on security monitoring and incident response in a SOC, MSSP or similar environment.
• Understanding of cyber threats and their impact on small to medium businesses (25-300 users).
• Understanding of common attack techniques and frameworks such as MITRE ATT&CK
• Familiarity with security frameworks such as CIS, and ability to apply them practically.
• Understanding of vulnerabilities and how they are identified, assessed and remediated.
• Experience delivering security assessments or audits against CIS or Cyber Essentials is beneficial.

Technical Proficiency:

• Hands-on experience with EDR/XDR, SIEM, and cloud security tools.
• Knowledge of Microsoft 365 / Azure security controls; experience with Google Workspace security is desirable.
• Understanding of email threats and how to analyse phishing emails.
• Experience with vulnerability management and security posture management tooling is beneficial.
• Scripting or query experience (e.g. PowerShell, KQL or Python) is beneficial.
• Good understanding of computing and networking is important as this underpins Cyber Security.

Certifications (Preferred):

• CompTIA CySA+
• Microsoft SC-900
• Microsoft SC-200 (Security Operations Analyst)
• Self-paced courses/certs such as Blue Team Labs Level 1.
• Communication Skills: Excellent verbal and written communication in British English, including report writing.
• Soft skills: Ability to convey technical problems into non-technical language is incredibly important for this role.
• Problem-Solving: Strong analytical skills to assess risks and implement effective solutions.
• Composure: Able to work calmly and methodically during live incidents.
• Strategic Thinking: Ability to align security initiatives with business objectives.
• Adaptability: Comfortable working in a fast-paced environment and managing multiple priorities.
• Continuous Learning: Passion for staying updated on emerging threats and technologies.

Core Values

• Commitment to integrity and excellence in delivering services for our clients.
• Accountability and personal responsibility in our work and conduct.
• Collaboration and inclusion to encourage team performance and achieve our shared goals.
• Continuous development through ongoing personal growth and an eagerness to learn.
• Curiosity, innovation and embracing change.