Senior CRM Systems Engineer - Engagement & Automation

flydubai; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading airline company in Dubai is seeking a professional to design, develop, and support CRM solutions. You will lead technical design for platforms like Salesforce, ensure integration of data, and mentor software engineers. The ideal candidate has over 5 years of experience in CRM systems, a Bachelor's degree in IT or related field, and is fluent in English. This role offers opportunities in a multicultural environment and focuses on delivering quality technology solutions.

Qualifications

• 5+ years of experience in designing, implementing, and supporting CRM systems.
• Process Airline Experience preferred.
• 8 - 10 years of relevant qualifications.

Responsibilities

• Lead the technical design and development for CRM platforms.
• Translate requirements to technical specifications.
• Develop and maintain technical documentation.
• Mentor software engineering teams.

Skills

Fluent in English

Teamwork

Effective Communication

Customer Focus

Education

Bachelor's Degree

Field: Information Technology, Computer Science

Job description

A leading airline company in Dubai is seeking a professional to design, develop, and support CRM solutions. You will lead technical design for platforms like Salesforce, ensure integration of data, and mentor software engineers. The ideal candidate has over 5 years of experience in CRM systems, a Bachelor's degree in IT or related field, and is fluent in English. This role offers opportunities in a multicultural environment and focuses on delivering quality technology solutions.