Senior Consultant CRM Specialist

Linnk Group; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Linnk Group in Dubai, UAE is seeking a senior Dynamics CRM/365 CE specialist to lead configuration, data model design, security, and business process flows. You will deliver Power Pages and Power Apps portals for external users and build workflows that automate key processes.

You will integrate with the D365 Web API and other systems, create Power Automate flows, and collaborate with business stakeholders in an Agile, on-site setting in Dubai to drive CRM success.

Qualifications

• 8+ years hands-on with Microsoft Dynamics CRM / Dynamics 365 CE.
• Strong configuration and customization of data model and security.
• Proven delivery of Power Pages / Power Apps portals for external users.
• Strong experience building Power Automate flows.
• Hands-on integration with the D365 Web API and other systems.
• Working knowledge of Azure DevOps for source control and deployments.
• Experience with SSRS or equivalent CRM reporting.

Responsibilities

• Lead configuration, data model, and security for Dynamics CRM/365 CE.
• Design and implement business process flows (BPFs).
• Deliver external-facing Power Pages / Power Apps portals.
• Build and maintain Power Automate flows.
• Integrate with D365 Web API and other systems.
• Collaborate with stakeholders in an Agile, on-site setting.

Skills

Dynamics CRM

Power Apps

Power Automate

Azure DevOps

D365 Web API

SSRS Reporting

Dataverse

Tools

Power Pages

Power Apps Portals

D365 Web API

Azure DevOps

SSRS

Job description

Location: Dubai, UAE

Key Responsibilities

• 8+ years hands-on with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement
• Strong configuration and customisation depth: data model, security model, business process flows
• Proven delivery of Power Pages / Power Apps portals for external users
• Strong experience building Power Automate flows
• Hands-on integration work with the D365 Web API and other systems
• Working knowledge of Azure DevOps for source control, work tracking and deployments
• Experience with SSRS or equivalent CRM reporting
• Comfortable working onsite and directly with business stakeholders in an Agile setup

Nice-to-have

• Banking, financial services, credit bureau or other regulated-sector CRM experience
• Power BI and Dataverse reporting
• ALM tooling: Power Platform Build Tools, pipelines, managed solutions
• Exposure to Dynamics 365 Customer Service or Sales modules end to end
• Awareness of UAE data protection requirements and CBUAE expectations for financial data.