Senior Butler (Russian Speaking) - Rooms - Jumeirah Burj Al Arab

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality group is seeking a Senior Butler for its flagship hotel. This role includes greeting guests, managing inquiries, and maintaining the ambiance and cleanliness of designated areas. Ideal candidates will have over 3 years in the luxury hospitality sector and fluency in Russian. The position offers a competitive salary, inclusive work environment, and various employee benefits including healthcare and learning opportunities.

Benefits

Supportive work environment

Learning & Development programmes

Colleague discounts on food and hotel stays

Comprehensive healthcare coverage

Qualifications

• 3+ years of experience within the international luxury hospitality industry.
• Previous experience in Butler/Front Office Department.

Responsibilities

• Greet and escort guests to their rooms/outlets.
• Anticipate customer needs and expectations.
• Maintain operation and cleanliness of the Butler Pantry.

Skills

Fluent in Russian

Experience in luxury hospitality

Multicultural environment experience

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Burj Al Arab

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job

An opportunity has arisen for a Senior Butler to join theteam in Jumeirah Burj Al Arab.

The main duties and responsibilities of this role:

• Greet and Escort guests to their room/outlets etc., handle guests’ luggage and other baggage, ensure cleanliness of rooms and suites, handle guest enquiries and special request deliveries, recommend and arrange amenities for the guests, run errands as necessary
• Anticipate customer needs and expectations correctly, including those with special needs.
• Take and process orders accurately and maintain good knowledge of menu items, food & beverage services to answer guests inquires thoroughly
• Carry out guest registration, cashiering, currency exchange service and other administrative tasks as per service standards and directions
• Maintain an organized and professional atmosphere. Prepare and set tables and/or trays according to property standard SOPs, Outlet Requirements and as per meal period and guest’s requirements
• Maintain operation and cleanliness of the Butler Pantry & the Reception Desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards

About You

The ideal candidate for this position will have the following experience and qualifications:

• 3+ years of experience within the international luxury hospitality industry
• Previous experience in Butler/Front Office Department
• Fluent in Russian.
• Experience working in a multi-cultural environment

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Company-provided shared accommodation
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)