Manager – Credit Control

AD Ports Group; Abu Dhabi; On-site; AED 240,000 - 300,000; Full time

Job summary

AD Ports Group is seeking an experienced professional to lead the credit control function in Abu Dhabi. The role encompasses managing receivables, optimizing working capital, and ensuring compliance with corporate policies.

The ideal candidate will have a strong background in finance, with 6-8 years of experience and be fluent in Arabic and English. This position requires leadership skills and a focus on continuous improvement and team development.

Qualifications

• Minimum of 6-8 years in a similar role.
• Fluent in Arabic and English.

Responsibilities

• Oversee Accounts Receivable and ensure timely cash conversion.
• Optimize working capital metrics and manage customer credit limits.
• Lead, mentor, and develop teams for the credit control function.

Skills

Credit control management

Financial analysis

Process optimization

Team leadership

Education

Bachelor’s degree in finance, Accounting, or Business Administration

Chartered accountancy qualifications (CPA, CMA, ACCA)

Job description

Lead and manage the end ‑ to ‑ end credit control function across the assigned portfolio to ensure timely collection of receivables, effective credit risk management, and strict compliance with corporate credit policy. Drive performance improvements, optimize working capital, and enhance processes through automation and continuous improvement initiatives while maintaining robust internal controls and audit readiness.

Responsibilities

Core Responsibilities

• Oversee Accounts Receivable, credit control, and collections to ensure timely cash conversion and adherence to credit policy.
• Optimize working capital metrics (DSO, ageing, cash conversion cycle).
• Ensure proper provisioning (ECL / bad debts) in line with IFRS and group policy.
• Review and manage customer credit limits, payment terms, and high‑risk exposures.
• Drive effective collections strategy and resolution of customer disputes.
• Maintain audit readiness, including documentation and timely closure of audit observations.
• Act as key finance interface with Commercial, Operations, Treasury, and Legal teams.
• Complete monthly, quarterly and yearly closing activities in line with Corporate Finance and ADQ deadlines.
• Lead complex negotiations and directly manage relationships with top‑tier delinquent customers to secure payment plans or legal settlements.

People Management Responsibilities

• Lead, mentor, and develop teams for the credit control function.
• Set clear KPIs and monitor team performance.
• Drive a culture of accountability, continuous improvement, and service excellence.
• Establish strong working relationships with internal stakeholders and key external counterparts (customers, vendors, and third parties).
• Foster strong collaboration across Finance, Commercial, Operations, and Procurement teams.
• Ensure adequate segregation of duties and promote a strong control and compliance culture.

Strategic Responsibilities

• Develop and implement working capital optimization strategies to improve liquidity and cash flow.
• Drive continuous improvement initiatives, including automation and digital transformation (e.g., collections, cash application).
• Partner with Commercial, Operations, and Procurement to improve contract terms, billing accuracy, and collection cycles.
• Strengthen credit policy implementation and support enhancements to risk management frameworks.
• Support finance transformation initiatives aligned with Group strategy.
• Act as a key contributor to financial planning, forecasting, and cash flow strategy.

Qualifications

Educational and Technical Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, or any relevant field.
• Master’s degree is a plus.
• Chartered accountancy qualifications such as CPA, CMA, ACCA is a plus.

Language Skills

• Fluent in Arabic and English.

Years of Experience

• Minimum of 6‑8 years in a similar role (or experience in relevant function).