School Reception & Visitor Experience Lead

GEMS Education; Dubai; On-site; Confidential; Full time

Job summary

GEMS Education in Dubai seeks a professional UAE National Receptionist to be the first point of contact for our school community. This role supports day-to-day school office operations with a welcoming, efficient approach.

You will handle inquiries, provide information on admissions and events, and ensure a polished reception area while aligning with safeguarding standards and school policies.

Responsibilities

• Act as the first point of contact for all visitors, parents, students and staff
• Answer telephone calls promptly, courteously, and direct inquiries appropriately
• Provide accurate information regarding admissions, curriculum, school events, and activities
• Welcome all visitors and ensure a professional and friendly reception experience
• Maintain a clean, organised, and presentable reception area at all times
• Manage the visitor register and coordinate school tours
• Support communication of school events through daily bulletins and updates
• Handle incoming and outgoing mail and coordinate courier services
• Provide general administrative and secretarial support as required
• Ensure compliance with all GEMS policies, procedures, and safeguarding standards
• Support school operations by attending meetings and contributing where required
• Carry out additional duties as directed by the line manager

Job description

GEMS Education in Dubai seeks a professional UAE National Receptionist to be the first point of contact for our school community. This role supports day-to-day school office operations with a welcoming, efficient approach.

You will handle inquiries, provide information on admissions and events, and ensure a polished reception area while aligning with safeguarding standards and school policies.