Salon Receptionist - Client Concierge & Scheduler

Afrina Group of Companies; Dubai; Vor Ort; AED 33.000 - 56.000; Vollzeit

Zusammenfassung

Afrina Group of Companies in Dubai is seeking a friendly Salon Receptionist to be the welcoming face of the salon. You will greet clients, handle bookings, and coordinate with staff to ensure smooth service in a fast-paced environment.

The role requires excellent communication, organizational skills, and a professional demeanor. You will manage client records, answer calls, process payments, and support inventory and administrative tasks to enhance the client experience.

Qualifikationen

• High school diploma or equivalent required.
• Prior experience in a salon or customer service environment preferred.
• Strong communication and interpersonal skills.
• Proficient in scheduling software and basic computer applications.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Friendly and professional demeanor at all times.

Aufgaben

• Welcome clients in a professional and friendly manner upon arrival.
• Answer phone calls and respond to booking inquiries efficiently.
• Manage appointment scheduling and adjust as necessary for staff availability.
• Coordinate with salon staff to ensure smooth client service and operations.
• Maintain a clean and organized reception area to enhance client experience.
• Inform clients about salon services, products, and specials effectively.
• Handle payment transactions accurately and ensure proper cash handling.
• Maintain updated client records, including contact details and service history.
• Address client concerns courteously and elevate to management if needed.
• Assist in administrative tasks, such as inventory management and supply orders.
• Develop and implement efficient client check-in and check-out processes.
• Ensure adherence to salon policies and maintain confidentiality as required.

Kenntnisse

Strong communication skills

Multitasking

Organizational skills

Friendly and professional demeanor

Customer service experience

Ausbildung

High school diploma or equivalent

Tools

Scheduling software

Basic computer applications

Jobbeschreibung

Afrina Group of Companies in Dubai is seeking a friendly Salon Receptionist to be the welcoming face of the salon. You will greet clients, handle bookings, and coordinate with staff to ensure smooth service in a fast-paced environment.

The role requires excellent communication, organizational skills, and a professional demeanor. You will manage client records, answer calls, process payments, and support inventory and administrative tasks to enhance the client experience.