Salon Manager

Nayyab007!; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading salon in Dubai is hiring a Salon Manager to oversee daily operations, including staff management, financial oversight, and ensuring a high standard of client satisfaction. The role requires strong leadership and organizational skills, as well as proficiency in salon services and products. Responsibilities include managing staff schedules, handling marketing efforts, and maintaining a clean and safe environment. Ideal candidates should have previous salon management experience and the ability to handle client complaints professionally.

Qualifications

• Experience in salon management or a similar role.
• Strong leadership and communication skills are essential.
• Organizational skills to manage staff and operations effectively.

Responsibilities

• Hire, train, schedule, and supervise salon staff.
• Manage day-to-day operations and ensure staff adherence to policies.
• Handle customer inquiries and resolve client complaints.
• Manage budgets, track sales, and maintain financial records.
• Oversee inventory and ensure adequate stock levels.
• Develop and implement marketing strategies.

Skills

Leadership skills

Communication skills

Organizational skills

Proficiency in salon services

Ability to handle client complaints

Job description

Hiring A salon manager to oversee daily operations, including staff scheduling, client relations, inventory management, and finances, to ensure the salon is profitable and runs smoothly. Key duties involve managing staff, from hiring and training to scheduling and conflict resolution, while also handling marketing, customer service, and maintaining a clean, safe environment. They are responsible for making sure clients are satisfied and staff are meeting performance goals.

Key Responsibilities

• Staff Management: Hire, train, schedule, and supervise salon staff; resolve employee disputes and conduct performance reviews.
• Operations Oversight: Manage day-to-day operations, including opening and closing procedures, maintaining a clean and safe environment, and ensuring staff adherence to policies and health regulations.
• Client Relations: Handle customer inquiries, book appointments, and resolve client complaints to ensure high levels of customer satisfaction.
• Financial Management: Manage budgets, track sales and expenses, handle payroll, and maintain financial records.
• Inventory and Supplies: Oversee inventory of professional products and retail items, place orders, and ensure stock levels are adequate.
• Marketing and Sales: Develop and implement marketing strategies, run promotions, and Social Media.
• Administrative Tasks: Manage appointment scheduling, keep records up-to-date, and handle other administrative duties.

Qualifications and Skills

• Experience in salon management or a similar role.
• Strong leadership, communication, and organizational skills.
• Proficiency in salon services, products, and industry trends.
• Ability to work under pressure and handle client complaints professionally