Sales Support Executive

Franklin Templeton; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A global investment management firm in Dubai seeks a Sales Support professional to assist Sales Directors with client relations. You will handle client queries, prepare presentations, and maintain CRM records. The ideal candidate has a university degree, 25 years of asset management experience in a supportive role, and strong communication skills. Proficiency in Microsoft Office and familiarity with CRM systems are essential, along with adaptability to client needs. Arabic or French language skills are preferred.

Benefits

Competitive salary

Employee well-being support

Learning opportunities

Qualifications

• 25 years in Asset Management ideally in Sales Support or Client Service.
• Proficiency in Microsoft Office and experience with CRM systems.
• Strong decision-making and multitasking abilities.

Responsibilities

• Support Sales Directors with presentations and prospecting materials.
• Respond to client queries promptly and professionally.
• Review processes and analyse team performance.
• Ensure client reports are accurate and timely.
• Build strong internal and external relationships.
• Stay informed on products and global market trends.

Skills

Strong decision-making skills

Multitasking abilities

Effective communication

Investment knowledge

Adaptability to client needs

Arabic language skills

French language skills

Education

University degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

At Franklin Templeton were advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management and fintech offering many ways to help investors make progress toward their goals. Talented teams working around the globe bring expertise that's both broad and unique. And our welcoming, respectful and inclusive culture provides opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

The Sales & Marketing team provides institutional sales support across the Middle East region supporting business growth and client engagement. Based in Dubai the team collaborates closely to deliver high-quality service and strategic insights. Joining this team offers exposure to dynamic markets, cross-functional collaboration and opportunities to contribute meaningfully to client success.

Core Responsibilities

• Support Sales Directors with presentations and prospecting materials.
• Respond to client queries promptly and professionally.
• Review processes and analyse team performance.
• Ensure client reports are accurate and timely.
• Build strong internal and external relationships.
• Stay informed on Franklin Templeton products and global market trends.
• Assist with client onboarding and coordination.

Strategic Responsibilities

• Prepare call reports, travel logs and board materials.
• Manage client gifts and inventory with marketing.
• Maintain compliance logs and support event logistics.
• Collaborate with marketing, legal and compliance teams.
• Contribute ideas for service improvements.
• Ensure regulatory compliance and ethical standards.
• Support Sales Directors with reporting and admin tasks.
• Maintain accurate CRM records.
• Lead assigned departmental projects.
• Attend client meetings when needed.

Experience, Education & Certifications

• University degree or equivalent experience.
• 25 years in Asset Management ideally in Sales Support or Client Service.
• Strong decision-making and multitasking abilities.
• Effective communication and investment knowledge.

Technical Skills

• Proficiency in Microsoft Office.
• Experience with CRM systems.

Soft Skills

• Adaptability to client needs.
• Arabic or French language skills are a plus.

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle or background there's a place for you at Franklin Templeton. We provide employees with the tools, resources and learning opportunities to help them excel in their career and personal life.

By joining us you will become part of a culture that focuses on employee well‑being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well‑being and may vary depending on individual needs—whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members or making a positive impact in your community we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation and any other basis protected by federal, state or local law, ordinance or regulation.

If you believe that you need an accommodation or adjustment to search for or apply for one of our positions please send an email to . In your email please include the accommodation or adjustment you are requesting, the job title and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.