Sales Secretary

Umdasch Group; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An international company is seeking an organized Sales Secretary to join their dynamic Sales team in Dubai. This full-time position demands at least three years of experience in sales administration. The successful candidate will be responsible for managing project statuses in the CRM system, supporting automation initiatives, and ensuring the digitalization of the order-to-cash process. Ideal applicants should be proficient in CRM systems, MS Office applications, and have excellent communication skills, alongside a passion for process optimization and improvement.

Qualifications

• At least three years of experience in sales administration.
• Strong understanding of digitalized order processing and workflow automation.
• Excellent level of spoken and written English.

Responsibilities

• Create and update project statuses in the CRM system.
• Support automation initiatives for offer and order confirmation form preparation.
• Ensure seamless digitalization of the order-to-cash process.
• Collaborate cross-functionally with other departments to streamline processes.

Skills

Proficiency in CRM systems

MS Office applications (especially Excel and Power BI)

Outstanding communication skills

Process optimization

Ability to work independently

Education

Qualification in sales administration, business, or a related field

Tools

Power BI

CRM systems

Job description

Are you passionate about assisting a performancedriven agile and positiveminded organization

Brilliant! We have good news: We are looking for an organized UAEbased Sales Secretary to become part of our dynamic Sales team. Your passion for organization and administration coupled with at least three years of experience is what will make you successful in this role. If you are looking to work for a reputed international company within a multicultural team based in Dubai thenthis role is an exciting opportunityfor you.

As our Sales Secretary you will work closely together with our entire Sales team to ensure the success of our company and the satisfaction of our clients. Does this sound like a new professional opportunity youre ready to take on

Key Responsibilities

• Create and update project statuses in the CRM system
• Support automation initiatives for offer and order confirmation form preparation
• Ensure seamless digitalization of the ordertocash process
• Acknowledge orders after LPO/Order Confirmation/LOI has been received
• Ensure all documentation complies with audit requirements
• Identify and implement process improvements to enhance sales operations efficiency
• Collaborate crossfunctionally with other departments to streamline processes
• Draft reference and coordinate letters
• Research relevant information and leads from databases forwarding them to the appropriate sales personnel for action
• Monitor market tenders and provide insights for strategic decisionmaking
• Ensure data accuracy and quality in project evaluation
• Prepare queries and analyses using Power BI for internal sales meetings
• Assist with sales and marketing events

Qualifications

• Qualification in sales administration business or a related field
• Proficiency in CRM systems and experience in automation tools
• Strong understanding of digitalized order processing and workflow automation
• Advanced proficiency in all MS Office applications especially Excel and Power BI
• Excellent level of spoken and written English
• Outstanding communication skills with a professional supportive and proactive attitude
• Ability to work independently and take initiative
• Reliable confident team player
• Quick learner with the ability to think outside the box and find solutions
• Passion for process optimization and continuous improvement
• Go above and beyond

Additional Information

Job Type: Full time

Location: Dubai / UAE

As a customerfocused organization Doka understands that its greatest assets are its employees which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Remote Work

No

Employment Type

Fulltime