Sales operations specialist

Hitachi; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A multinational energy company in Dubai is seeking a Sales Operations Specialist to optimize sales processes and support sales teams. The ideal candidate has a Bachelor's degree and 3 years of experience in sales operations. Key responsibilities include CRM management, data analysis, and developing sales reports. Candidates must demonstrate strong analytical skills, proficiency in CRM systems, and excellent communication abilities, working effectively in a fast-paced environment.

Qualifications

• 3 years of experience in sales operations or a highly analytical role.
• Proficiency in CRM systems, preferably with administrator certification.
• Experience with sales reporting and dashboard tools.

Responsibilities

• Analyze existing sales workflows and recommend improvements.
• Manage and maintain the CRM system, ensuring data integrity.
• Develop and maintain sales reports and dashboards to track KPIs.

Skills

CRM proficiency

Analytical skills

Microsoft Excel expertise

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in business administration, Engineering, Marketing, Finance or related field

Tools

Salesforce

Tableau

Power BI

Job description

Location: Dubai Dubai Emirate United Arab Emirates

Job ID: R0115125

Date Posted:

Company Name: HITACHI ENERGY L.L.C

Profession (Job Category): Sales Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description

The Opportunity

We are seeking a motivated and enthusiastic will play a crucial role in optimizing our sales processes enhancing sales force productivity and supporting our sales teams to achieve strategic objectives. This position is vital for driving efficiency and providing data-driven insights to improve sales performance across the organization.

How Youll Make an Impact

• Analyze existing sales workflows identify bottlenecks and recommend improvements to enhance efficiency and effectiveness. Document and standardize best practices for sales processes.
• Manage and maintain the CRM system (e.g. Salesforce) ensuring data integrity user adoption and system optimization. Provide training and support to sales teams on CRM usage.
• Develop and maintain sales reports and dashboards to track key performance indicators (KPIs).
• Analyze sales data to identify trends opportunities and areas for improvement presenting findings to sales leadership.
• Assist in the development allocation and management of sales territories and quotas. Monitor performance against targets and provide insights.
• Work closely with sales marketing finance and IT teams to ensure alignment of sales strategies and operational support.
• Assist in the creation and delivery of training materials for new sales hires and ongoing training for existing sales personnel on processes tools and best practices.
• Contribute to the sales forecasting process by gathering data analyzing trends and assisting in the preparation of accurate forecasts.
• You will be ensuring compliance with applicable external and internal regulations procedures and guidelines.
• Living Hitachi Energys core values of safety and integrity taking responsibility for your actions while caring for colleagues and the business.

Your background

• Bachelors degree in business administration Engineering Marketing Finance or a related field.
• 3 years of experience in sales operations business operations or a highly analytical role supporting a sales organization preferably within a large enterprise environment.
• Proficiency in CRM systems (e.g. Administrator certification preferred).
• Advanced proficiency in Microsoft Excel (pivot tables VLOOKUPs data analysis).
• Experience with sales reporting and dashboard tools (e.g. Tableau Power BI) and familiarity with sales enablement tools and technologies.
• Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights and excellent verbal and written communication skills with the ability to effectively communicate with technical and non-technical stakeholders.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment and proven ability to work effectively in a team-oriented cross-functional environment and self-motivated and proactive with a continuous improvement mindset.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Required Experience

IC