Sales Operations Head

ECEMEA; Dubai; On-site; AED 500,000 - 700,000; Full time

Job summary

ECEMEA is seeking a Head of Digital Solutions MEA to develop and execute the digital transformation strategy for Baxter Kidney Care in the Middle East & Africa. This strategic role focuses on leveraging digital health technologies such as remote patient monitoring and AI-driven analytics to enhance patient outcomes and improve healthcare delivery.

The ideal candidate will possess significant experience in digital health innovation and a proven track record in launching digital healthcare solutions, as well as a strong understanding of healthcare regulations in the region.

Qualifications

• Minimum 8 years of experience in digital health, connected care, medical technology or healthcare innovation.
• Proven track record in developing and launching digital healthcare solutions.
• Strong understanding of AI, machine learning, remote monitoring, and data analytics in healthcare.

Responsibilities

• Define and implement the digital health strategy for Baxter Kidney Care (Vantive) in the MEA region.
• Collaborate with healthcare providers, payers, regulators, and technology partners.
• Work with global R&D IT and engineering teams to localize digital health solutions.
• Develop go-to-market strategies for digital health solutions.
• Lead training programs for healthcare professionals and patients on digital kidney care solutions.

Skills

Digital Health Expertise

Business Acumen

Strategic Thinking

Regulatory & Compliance Knowledge

Education

Bachelor’s degree in Digital Health, Biomedical Engineering, Healthcare Management, IT, Business or related fields

Master’s degree (MBA, MSc) or specialization in Health Informatics/Digital Transformation

Job description

Role Overview

The Head of Digital Solutions MEA is responsible for developing and executing the digital transformation strategy for Baxter Kidney Care (Vantive) in the Middle East & Africa region.

This role focuses on leveraging digital health technologies such as remote patient monitoring, AI‑driven analytics, and connected care platforms to improve patient outcomes, optimize healthcare delivery, and enhance business performance.

Key Responsibilities

• Digital Strategy & Transformation

  Define and implement the digital health strategy for Baxter Kidney Care (Vantive) in the MEA region. Lead the development, deployment, and commercialization of digital solutions including telehealth, remote patient monitoring, and AI‑driven decision support systems. Align digital health initiatives with global and regional business objectives to drive value‑based care models.

• Market Development & Stakeholder Engagement

  Collaborate with healthcare providers, payers, regulators, and technology partners to drive digital kidney care adoption. Advocate for digital reimbursement models and regulatory approvals to support connected care solutions. Engage with key opinion leaders, government agencies, and medical societies to influence policy and promote digital innovations in kidney care.

• Product Development & Technology Integration

  Work with global R&D IT and engineering teams to localize and customize digital health solutions for MEA markets. Oversee the implementation of digital tools such as electronic medical record integration, patient monitoring platforms, and AI‑driven analytics. Ensure digital solutions meet cybersecurity, data privacy, and compliance regulations across MEA countries.

• Commercialization & Business Growth

  Develop go‑to‑market strategies for digital health solutions ensuring strong market penetration and adoption. Partner with sales and marketing teams to create awareness and drive demand for digital kidney care innovations. Identify new revenue streams and digital business models, including subscription‑based and value‑based reimbursement structures.

• Training & Capacity Building

  Lead training programs for internal teams, healthcare professionals, and patients on digital kidney care solutions. Organize digital health workshops, webinars, and conferences to promote best practices in connected kidney care. Support cross‑functional teams in developing digital literacy and adoption strategies for healthcare facilities.

Qualifications & Criteria

• Education: Bachelor’s degree in Digital Health, Biomedical Engineering, Healthcare Management, IT, Business or a related field. Master’s degree (MBA, MSc) or specialization in Health Informatics/Digital Transformation is a plus.
• Experience: Minimum 8 years of experience in digital health, connected care, medical technology or healthcare innovation. Proven track record in developing and launching digital healthcare solutions. Experience working with healthcare systems, regulatory authorities, and payers in the MEA region. Strong understanding of AI, machine learning, remote monitoring, and data analytics in healthcare.
• Skills & Competencies: Digital Health Expertise – strong knowledge of telemedicine, connected care platforms, and healthcare AI applications. Business Acumen – ability to translate digital innovations into commercial success. Strategic Thinking – ability to define and execute regional digital transformation strategies. Regulatory & Compliance Knowledge – familiarity with MEA healthcare regulations.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information.