Sales Officer – Retail

Al Ain Finance; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Al Ain Finance in Abu Dhabi is seeking a retail sales professional to acquire new customers for personal loans and credit cards, understand product offerings, and identify target segments. The role focuses on expanding the customer base and maintaining strong client relationships.

You will drive branch-level sales, support cross-sell opportunities, address client issues, prepare the customer pipeline reports for the Head of Retail, and uphold the company’s professional image and high ethical

Qualifications

• Bachelor’s degree in Banking, Finance, or Commerce.
• 1–2 years of retail sales experience, preferably with a bank or financial institution.
• Excellent written and verbal English communication skills.
• Sales-driven individual keen to exceed assigned sales target.
• Able to network effectively and build contacts.

Responsibilities

• Acquire new customers for Personal loans and Credit Cards.
• Understand the company’s product offerings and its target customer segment.
• Increase customer base by sourcing new deals through various avenues.
• Manage existing customer relationships and increase cross-sell opportunity.
• Pro-actively address customer issues and provide excellent customer service.
• Achieves Sales targets set each year by the senior management.
• Prepare visits report (customer pipeline) to be shared with Head of Retail on regular basis.
• Being able to detect fraudulent cases and report them immediately to the management.
• Ensure compliance requirement is met as per UAE Central Bank.
• Assist the collection team to ensure the collection of any overdue payment for his portfolio of customers.
• Represent Al Ain Finance in a professional and presentable way.
• Build Al Ain Finance brand in the market by highlighting the company’s distinctive product features and providing an exemplary customer experience.
• Set high standards of business, and work ethics.

Skills

English communication

Sales-driven

Networking

Education

Bachelor's degree in Banking, Finance, or Commerce

Job description

• To acquire new customers for Personal loans and Credit Cards

Job Responsibilities

• Understand the company’s product offerings and its target customer segment
• Increase customer base by sourcing new deals through various avenues
• Manage existing customer relationships and increase cross-sell opportunity
• Pro-actively address customer issues and provide excellent customer service
• Achieves Sales targets set each year by the senior management
• Prepare visits report (customer pipeline) to be shared with Head of Retail on regular basis)
• Being able to detect fraudulent cases and report them immediately to the management
• Ensure compliance requirement is met as per UAE Central Bank
• Assist the collection team to ensure the collection of any overdue payment for his portfolio of customers
• Represent Al Ain Finance in a professional and presentable way
• Build Al Ain Finance brand in the market by way of highlighting the company’s distinctive product features and providing an exemplary customer experience
• Set high standards of business, and work ethics

Job Experience and Skills

• A Minimum of a Bachelor’s degree in, Banking, Finance, or Commerce
• A minimum of 1-2 years of retail sales experience preferably with a reputable bank or financial institution
• Excellent written and verbal English communication skills
• Sales-driven individual keen to exceed assigned sales target
• Able to network effectively and build contacts