Sales Manager

Encore Global; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading event management company in Dubai is seeking a Manager to drive results through a proactive consultative sales approach. The role includes preparing quotes, collaborating with vendors, and maintaining customer relationships. Candidates should have proven sales experience and a strong ability to manage CRM systems. This position is ideal for those looking to work in a dynamic events environment offering diverse opportunities for growth and professional development.

Qualifications

• Managerial experience in a sales environment.
• Ability to cultivate and maintain customer relationships.
• Proficient in managing a customer relationship management system.

Responsibilities

• Drive business results through proactive sales efforts.
• Prepare and present quotes and proposals to customers.
• Collaborate with vendors and various departments for event service.

Job description

Key Job Responsibilities

Revenue Generation

• Drive Results by soliciting and securing business through a proactive consultative sales approach utilising Encores sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers including those submitted through the website venue booking system or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits pre-conference planning meetings and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

• Deliver World-Class Service by cultivating and maintaining relationships with customers venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences in order to create more personalised customer experiences.
• Value People by attending customer meetings understanding their goals and responding to their questions concerns and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change or additional tasks within scope of work may be assigned at any time with or without notice as necessitated by business demands.

Required Experience:

Manager