Sales Manager - Hotel Experience

Fairmont Hotels & Resorts; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality group is seeking a Sales Manager to drive sales growth in Dubai. The ideal candidate will have a strong background in sales, a proven track record of exceeding targets, and excellent communication skills. This role includes mentoring junior staff, analyzing market trends, and managing key client accounts while fostering a collaborative team environment.

Qualifications

• 3-5 years of sales experience, preferably in a managerial role.
• Proven track record of exceeding sales targets.
• Fluency in English; knowledge of Arabic is advantageous.

Responsibilities

• Develop and implement sales strategies to achieve targets.
• Manage relationships with key accounts to ensure satisfaction.
• Prepare and deliver sales presentations to potential clients.

Skills

Sales Principles

Negotiation

Customer Satisfaction

Problem-Solving

Time Management

Interpersonal Skills

Education

Bachelor's degree in Business Administration

Degree in Marketing

Tools

CRM Software

Microsoft Office Suite

Opera PMS Software

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking an enthusiastic and goal-oriented Sales Manager to join our dynamic team in Dubai, United Arab Emirates. As an Sales Manager, you will play a crucial role in driving sales growth, managing client relationships, and supporting the overall sales strategy of our organization.

• Assist in developing and implementing sales strategies to achieve monthly, quarterly, and annual targets
• Collaborate with the General Manager to identify new business opportunities and expand the existing client base
• Manage and nurture relationships with key accounts, ensuring high levels of customer satisfaction
• Prepare and deliver compelling sales presentations to potential clients
• Analyze market trends and competitor activities to inform sales strategies
• Mentor and coach junior sales team members to enhance their performance
• Participate in industry events, trade shows, and networking opportunities to promote the company's products or services
• Generate detailed sales reports and forecasts for upper management
• Collaborate with cross-functional teams to ensure smooth delivery of products or services to clients
• Assist in resolving customer complaints and addressing concerns promptly and professionally
• Stay updated on industry trends and product knowledge to effectively communicate value propositions to clients

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field
• 3-5 years of experience in sales, preferably in a managerial or supervisory role
• Proven track record of meeting or exceeding sales targets
• Strong knowledge of sales principles, methods, and techniques
• Excellent verbal and written communication skills
• Outstanding interpersonal and negotiation abilities
• Proficiency in CRM software and Microsoft Office Suite
• Experience with Opera PMS Software is a plus
• Ability to work independently and collaboratively in a fast-paced environment
• Strong problem-solving and decision-making skills
• Detail-oriented with excellent organizational and time management abilities
• Fluency in English; knowledge of Arabic or other languages is advantageous
• Willingness to travel as required for client meetings and industry events
• Adaptability to changing market conditions and customer needs

Additional Information

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.