Sales Executive | Hotel Experience

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel is seeking a Sales Executive to assist in driving sales efforts and building lasting customer relationships. Responsibilities include analyzing market information, preparing sales plans, and delivering exceptional service to ensure customer satisfaction. Candidates should possess hotel sales experience and strong communication skills.

Qualifications

• Minimum 1 year experience in Hotel Sales or comparable industry.
• Ability to work with diverse teams.
• Valid UAE driving license desirable.

Responsibilities

• Assist in leading the property's segmented sales effort.
• Prepare documents for RFP processes for new business.
• Execute exemplary customer service to ensure satisfaction.

Skills

Communication

Multi-tasking

Customer Service

Analytical Skills

Tools

Opera

Micros

Job description

Job Description:-

As a Sales Executive you are responsible to assist in leading the propertys segmented sales effort. Support and conducts all day-to-day activities related to the sales function assisting building long-term value-based customer relationships that enable achievement of Hotel Sales & revenue targets.

• Work with Sales Manager and help implement the Hotel sales plan addressing revenue guests needs and the market.
• Analyse market information by using sales systems and create relevant reports and information dashboards.
• Review sales and catering guest satisfaction results to identify areas of improvement.
• work closely with the Revenue Department to ensure accurate timely and complete information.
• Assist the Senior Sales Manager in preparation of the annual Sales & Marketing plans quarterly updates and the annual Budget.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their stay/event.
• Develop and manage relationships with key stakeholders both internal and external.
• Attend customer events trade shows and sales missions to maintain build or develop key relationships customers.
• Regularly research of local press and internet in order to identify new sales leads.
• Entertain clients at the hotel to build up strong business relations with them and to convert relation into more business materialization.
• Conduct formal Hotel show arounds for prospective new accounts.
• Prepare documents for RFP processes to secure new business in the Hotel.
• Track Guest feedback and assist operational departments to come up with innovative solutions to resolve any Guest issues.

Qualifications :

Ideally youll have a minimum of 1 year experience in Hotel Sales role in a Midscale or Upscale category hotel or comparable industry ability to demonstrate working with and engaging with teams from different cultures strong verbal and written communication skills along with being quality oriented and a keen focus on details high performance standards able to multi-task & meet deadlines and technical proficiency in related software preferable.

Knowledge of Hotel softwares such as Opera Micros is an advantage should have worked on contract executions and related clauses.

Knowledge of different languages is an advantage however English speaking and writing skills are essential

Possessing a valid UAE driving license is desirable as this role requires meeting prospective customers for sales efforts in UAE.

Job Type: Full-time

Pay: AED4000.00 - AED5000.00 per month

Additional Information :

Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time