Sales Coordinator will provide essential support to the sales team by managing schedules, coordinating sales activities, preparing documents and reports, and communicating with customers. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast‑paced environment.
Duties and Responsibilities
- Ensure compliance with ISO 9001:2015 Quality Management System requirements.
- Coordinate sales team schedules and appointments to optimize efficiency.
- Assist in the preparation of sales presentations, proposals, and contracts.
- Communicate with clients via phone, email, and in‑person meetings to provide information, updates, and support.
- Maintain accurate customer records and regularly update the sales database.
- Monitor and track sales activities, pipeline progress, and performance metrics.
- Prepare and distribute sales reports, forecasts, and performance summaries.
- Collaborate with the marketing team to develop promotional materials and coordinate campaigns.
- Assist with the resolution of customer inquiries, requests, and issues in a timely and professional manner.
- Coordinate the preparation of business travel requests for the sales team, ensuring all arrangements (flights, hotels, transportation, and approvals) are properly organized.
- Arrange client meetings and ensure all necessary preparations and logistics are completed.
- Coordinate with HR and Admin to facilitate travel, meeting schedules, and other operational requirements related to sales activities.
- Follow up with the sales team on pending actions, client updates, and reporting requirements to ensure timely execution and accountability.
- Perform administrative duties as assigned and collaborate with other departments as needed.
Requirements
- Bachelor’s degree in business, marketing, or a related field.
- Proficiency in CRM software and other sales tools.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational and time‑management abilities.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in all tasks.
- Ability to prioritize and manage multiple tasks simultaneously.
- Flexibility to adapt to changing priorities and deadlines.
- Ability to build and maintain strong client relationships.