Sales Coordinator | Al-Futtaim Automotive | BYD

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading automotive company in the UAE is seeking a Vehicle Delivery Coordinator to ensure seamless vehicle delivery and maintain documentation accuracy. This role demands strong customer service and communication skills, along with proficiency in Microsoft Office and SAP. Candidates should have a Bachelor's degree and 2 years of relevant experience, with ample opportunities for career growth within a robust team environment.

Benefits

Opportunities for growth

Customer-centric work environment

Qualifications

• 2 years' experience in a similar role.
• Efficient coordination of day-to-day activities of a retail operation.

Responsibilities

• Coordinate all vehicle deliveries for each day.
• Ensure timely and complete documentation for vehicle registration.
• Coordinate with drivers for demo car preparation.
• Conduct daily inventory checks.
• Oversee vehicle display standards.

Skills

Customer service experience

Communication skills

Analytical skills

Proficient in Microsoft Office

Education

Bachelors Degree in Economics, Finance, Engineering, or related discipline

Tools

SAP

Microsoft Excel

Job description

Overview

BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide. As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars; it’s about building trust, delivering experiences, and representing a brand that is redefining mobility. The primary focus of the role is to act as the link between the branch and external service providers (workshop, drivers, external regulatory agencies, etc.) to ensure seamless vehicle delivery to the customer, while maintaining error-free transaction records of purchases and invoicing.

What you will do

• Coordinate all vehicle deliveries for each day, ensuring vehicles are sent to the workshop for cleaning and servicing; confirm accessories are fitted per customer specifications and that the vehicle is prepared for delivery with zero errors and omissions.
• Ensure timely and complete documentation pertaining to vehicle registration, including insurance, number plates, relevant documents, invoicing, sales letters, and gate passes to support a smooth sales process.
• Coordinate with drivers to ensure demo cars are cleaned, fueled, thoroughly checked, and ready for test drives for the day.
• Conduct physical and system inventory checks daily to inform Branch Sales Managers and Sales Executives of available stocks.
• Oversee display of vehicles to ensure they are shown per required standards.

Required Skills to be successful

• Customer service experience
• Communication skills
• Analytical skills
• Proficient in Microsoft Office

About the Team

• Reporting to the Sales Manager and working closely with the Sales team and broader internal and external stakeholders.

What equips you for the role

• Bachelors Degree in Economics, Finance, Engineering, or related discipline
• 2 years’ experience in a similar role
• Proficient in SAP
• Proficient with Microsoft Office and Microsoft Excel
• Efficient coordination of day-to-day activities of a retail operation

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are the regional representative of brands including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles. We are driven by a customer-centric approach, pushing boundaries on innovation, quality standards, and value-added service for a diverse set of customers. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We channel local expertise and global trust to deliver mobility products and solutions, from passenger cars to SUVs, electric vehicles to commercial equipment. We employ a 9,000-member strong team with opportunities for growth. This is Al-Futtaim Automotive and we empower talent to move forward.