Sales Coordinator

Aloft Hotels; Al Ain; On-site; AED 89,000 - 134,000; Full time

Job summary

Aloft Hotels in Al Ain is seeking an organized Sales & Marketing support associate to handle general office duties and assist in preparing proposals, contracts, and event orders. You will promote the brand, manage materials, and use sales software to handle leads and commissions.

You will respond to guest inquiries by phone and email and maintain professional storefront and back-office standards. Join a guest-focused team that values clear communication, teamwork, and exceptional service.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Enter, retrieve, reconcile, and verify information in software involved in the sales process.
• Answer guest questions about property facilities/services (hours of operation, rates, room types, packages, events).
• Serve as the point of contact for clients and communicate via phone and email to respond to questions and requests.
• Follow all company policies; ensure professional appearance; protect company assets.
• Welcome and acknowledge all guests; anticipate and address service needs; thank guests sincerely.
• Speak clearly; prepare and review written documents; answer telephones with proper etiquette.
• Develop positive working relationships; support team goals; respond to colleagues’ concerns.
• Comply with QA expectations; move objects weighing <=10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Skills

Office administration

Communication skills

Customer service

Education

High school diploma or GED

Job description

Additional Information

Job Number 26105113

Job Category Sales & Marketing

Location Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.