We are seeking a highly organized and proactive Sales Coordinator with a strong background in the construction industry and experience with SAP software to join our dynamic team in Dubai. The ideal candidate will play a crucial role in supporting the sales team by coordinating various sales processes, managing customer inquiries, and ensuring smooth communication between departments. You will be responsible for maintaining accurate records, processing orders, and providing exceptional customer service to our clients. Your expertise in construction sales will be a valuable asset as you help drive our business forward.
Responsibilities:
- Coordinate and manage sales activities, including order processing, tracking, and reporting, to ensure timely delivery of products and services.
- Serve as the primary point of contact for clients, addressing inquiries, providing product information, and resolving any issues that may arise.
- Utilize SAP software to manage sales data, generate reports, and analyze sales performance metrics effectively.
- Collaborate with the sales team to develop and implement sales strategies that align with company goals and objectives.
- Maintain an organized database of customer information and sales leads, ensuring data accuracy and confidentiality.
- Assist in preparing sales presentations and proposals, tailoring content to meet the specific needs of potential clients.
- Monitor inventory levels and coordinate with the logistics team to ensure timely supply of materials for projects.
- Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.
- Provide administrative support to the sales department, including scheduling meetings, preparing agendas, and taking minutes.
- Participate in training and development programs to enhance skills and knowledge in sales processes and construction industry standards.
Preferred Candidate:
- Proven experience as a Sales Coordinator or in a similar role within the construction industry, demonstrating a strong understanding of sales processes.
- Familiarity with SAP software and its application in sales management, enabling efficient data handling and reporting.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and team members.
- Strong organizational skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.
- A proactive attitude, with the ability to work independently and as part of a team in a fast-paced environment.
- Problem-solving skills, with a customer-oriented approach to resolving issues and enhancing client satisfaction.
- Ability to analyze sales data and generate actionable insights to improve sales performance.
- Strong interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
- A degree in Business Administration, Sales, Marketing, or a related field is preferred.
- Fluency in English; knowledge of Arabic is an advantage.
Skills
- Sales Coordination: Expertise in coordinating sales activities, ensuring efficient order processing, and maintaining customer relationships to support overall sales goals.
- SAP Proficiency: Strong knowledge of SAP software, enabling effective management of sales data, reporting, and analysis to drive informed decision-making.
- Customer Service: Exceptional customer service skills, with a focus on understanding client needs, addressing inquiries, and resolving issues promptly to enhance customer satisfaction.
- Organizational Skills: Highly organized with the ability to manage multiple tasks, prioritize effectively, and maintain accurate records in a fast-paced environment.
- Communication Skills: Excellent verbal and written communication skills, enabling clear and effective interaction with clients, team members, and stakeholders.