Sales Consultant - Bloomingdale's Home

Al Tayer Motors; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading luxury retail company in Dubai is seeking an experienced sales associate for their boutique. The ideal candidate has 3 to 4 years of experience in retail sales or customer service, particularly in luxury home and furniture. Responsibilities include offering excellent customer service, maintaining store standards, and building relationships with key customers. This role offers an opportunity to grow in a dynamic retail environment that values creativity and individuality.

Qualifications

• 3 to 4 years retail sales or customer service experience with luxury home and furniture.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner.
• Identify customer needs through asking questions and confidently recommend products.
• Receive cash or payment and provide professional service at the cash point.
• Handle customer complaints professionally and efficiently.
• Maintain product knowledge and comply with company policies.

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

Bloomingdale's Home

Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Qualifications

Education/Certification and Continued Education

Years of Experience

• 3 to 4 years retail sales or customer service experience with luxury home and furniture