Sales Consultant

Ghobash Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading resource-based company in Dubai is seeking a Sales Manager to oversee the entire sales process, manage client relationships, and ensure compliance with company policies. The role requires strong communication and negotiation skills, with at least 5 years of experience in a similar position, preferably in a resource-based industry. The position is full-time and does not allow remote work.

Qualifications

• 5 years of experience in a similar role.
• Experience in a resource-based industry is preferred.

Responsibilities

• Oversee the entire sales process from initial enquiry to payment receipt.
• Serve as a point of contact for customers addressing inquiries.
• Ensure timely and accurate submission of candidate CVs to customers.

Skills

Strong communication and negotiation skills

Analytical thinking

Adaptability and proactiveness

Organized and process-oriented

Education

BA/BS

MBA

Job description

Oversee the entire sales process from initial enquiry to payment receipt. Responsible for managing and updating the sales pipeline following up on quotes coordinating the sharing of qualified resources and facilitating the client selection process. Additionally ensure smooth management of all sales documentation.

DUTIES & RESPONSIBILITIES

1. Enquiry Analysis and Customer Handling

• Serve as a point of contact for customers addressing inquiries and providing necessary information on company offerings.
• Maintain strong relationships with customers to enhance satisfaction and retention.
• Be the face of company to the customers.

2. Submission of CVs to Customers

• Ensure timely and accurate submission of candidate CVs to customers.
• Work closely with recruiters to obtain and review CVs before submission.

3. Position Fulfillment & Customer Feedback Follow-Up

• Oversee the fulfilment of open positions by ensuring efficient candidate placement.
• Monitor progress on submitted CVs and follow up with customers for feedback.

4. Review of Sales Documentation

• Ensure all sales-related documents including proposals quotations and agreements are accurate and aligned with company policies.
• Collaborate with internal teams to refine and improve sales documentation processes.

5. LPO / Contract Review

• Conduct thorough reviews of Local Purchase Orders (LPOs) and contracts before processing.
• Ensure compliance with legal financial and operational guidelines.

6. CRM Update and Approvals

• Maintain and update the Customer Relationship Management (CRM) system with accurate and up-to-date sales and recruitment data.
• Generate reports and insights from CRM data to optimize the sales process.

7. Customer Success Management

• Act as a Customer Success Manager by ensuring customer satisfaction and proactive engagement.
• Develop strategies to improve client relationships and retention.

8. Resolving Billing Issues with Customers

• Coordinate with finance and accounts teams to ensure smooth invoicing and payment processes.
• All services rendered to be billed within 14 days upon completion of calendar month or site completion ensuring VAT compliance.
• Provide clear communication to customers regarding billing policies and updates.

9. Follow SOPs for Sales process

• Ensure 100% compliance as per the SOP for Sales.

Qualifications

Education:

• Minimum: BA/BS

• Desired: MBA

Experience:

• Minimum: 5 years in a similar role

• Desired: Experience in a resource-based industry

Skills & Abilities:

• Strong communication and negotiation skills
• Analytical thinking
• Adaptability and proactiveness
• Organized and process-oriented

Additional Information

Compliance with policies and procedures based on the ISO standards adopted by CNS.

Remote Work

No

Employment Type

Full-time