Sales Associate (Russian Speakers) - Talent Pool

Adidas Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading sportswear brand is seeking a retail team leader in Dubai to drive sales and enhance customer loyalty. Responsibilities include training team members in customer service, meeting sales targets, and maintaining Visual Merchandising standards. Preferred qualifications include at least 3 years of experience in retail management and fluency in Russian or Chinese. Join a dynamic team dedicated to excellence in customer service and brand representation.

Qualifications

• Minimum of 3 years leading a retail team in a sports/fashion environment.
• Fluency in Russian or Chinese.

Responsibilities

• Meet or exceed store sales and KPI targets.
• Train team members in customer service skills.
• Maintain established Visual Merchandising standards.

Skills

Strong communication and organization skills

Relationship building

Strong leadership qualities

Job description

Purpose & Impact on the organization:

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Diligently executing store operations, with a special focus on selected functional areas
• Providing support and feedback to Retail Professionals

Key Responsibilities:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
• Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Share your customer service experience and train selected team members to fine-tune their service skills
• Be a resource for Retail Professionals in dealing with complex customer service situations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
• Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Make yourself available to support other team members when needed
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Knowledge, Skills and Abilities:

• Strong communication and organization skills
• Relationship building
• Strong leadership qualities

Minimum Qualifications:

• Preferably a minimum of 3 years leading a retail team in sports/fashion
• Fluency in - Russian/Chinese