Sales Associate: Product Expert & Service Pro

Gulf Marketing Group (GMG Group); Dubai; On-site; USD 8,000 - 14,000; Full time

Job summary

Join a dynamic team as a Sales Assistant where your passion for customer service and sales will shine. In this role, you'll engage with customers, educating them on product features and benefits while ensuring their needs are met. You'll be at the forefront of maximizing sales opportunities through effective communication and exceptional service. This is an exciting chance to contribute to a vibrant retail environment, helping customers make informed decisions and enhancing their shopping experience. If you're ready to take on the challenge of driving sales and providing top-notch service, this role is perfect for you.

Qualifications

• Strong customer service skills with a focus on sales.
• Ability to educate clients on product features and benefits.

Responsibilities

• Maximize sales opportunities while providing exceptional customer service.
• Educate clients on product features, benefits, and brand quality.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Education

High School Diploma

Job description

About the Role

Sales Assistant at Under Armour will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

• Describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Provides information to customers on warranties, features, specifications, maintenance and care of products.
• Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
• Maintains awareness of new product launches, promotional events and sales
• Achieves sales targets by using sales techniques, up-selling and cross selling
• Ensures promotions and pricing are accurate and in line with company standards and policies
• Computes sale prices and discounts as applicable; Maintains sales records
• Receives and processes cash, changes and credit payments and generates invoices and receipts
• Operates as a cashier and be consistently accurate in money handling (in case applicable)
• Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
• Adheres to loss prevention, inventory controls and standard operating procedures of the company
• Provides assistance in store merchandising in product placement and arrangement
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times