Sales Advisor Luxury

Swiss Watch Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail company in Dubai is seeking a Sales Advisor to deliver exceptional customer service in the watch sector. You will engage with customers and recommend products, achieving sales targets while building long-term client relationships. Ideal candidates have experience in luxury retail, strong interpersonal skills, and a passion for watches. Flexibility in work hours, including weekends, is required for this dynamic role.

Qualifications

• Proven experience in luxury retail, preferably watches/jewelry.
• Strong sales and negotiation skills with a results-driven approach.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver an outstanding and personalized customer experience.
• Engage with customers, assess their needs, and recommend suitable watches.
• Achieve and exceed individual and team sales targets.

Skills

Luxury retail experience

Strong sales and negotiation skills

Excellent communication skills

Proactive personality

Ability to work flexible hours

Job description

Overview

To drive sales and provide exceptional customer service in the watch/luxury retail sector. The Sales Advisor will leverage their product knowledge, interpersonal skills, and proactive approach to achieve sales targets and enhance the customer experience.

Responsibilities

• Deliver an outstanding and personalized customer experience, creating long-term client relationships.
• Actively engage with customers, assess their needs, and recommend suitable luxury watches.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of watch brands, products, features, and industry trends.
• Assist in visual merchandising and maintaining store presentation standards.
• Handle customer queries, complaints, and after-sales service professionally.
• Support the training and mentoring of junior sales staff when required.
• Maintain accurate sales records and reports.

Qualifications & Skills

• Proven experience in luxury retail, preferably watches/jewelry.
• Strong sales and negotiation skills with a results-driven approach.
• Excellent communication and interpersonal skills.
• Proactive, enthusiastic, resilient, and optimistic personality.
• Ability to work flexible hours, including weekends and holidays.

Desired Attributes

• Passion for luxury watches and brand representation.
• Strong problem-solving and decision-making capabilities.
• Ability to thrive in a fast-paced, customer-focused environment.