Sales Advisor - Ford

Al Tayer Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive retailer in Dubai is looking for a sales professional to plan and conduct sales processes in the showroom and during sales calls. You will be responsible for achieving monthly sales targets, ensuring customer satisfaction, and maintaining customer databases. Ideal candidates will have 3-5 years of car sales experience, a degree or automotive certification, and be bi-lingual in English and Arabic. This role requires attention to detail and a proactive approach to customer needs.

Qualifications

• 3 – 5 years of solid experience in car sales.
• Good knowledge of automobile sales gained through formal training or work experience.

Responsibilities

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Attend to customers visiting the showroom and initiate sales processes.
• Maintain customer database and contribute towards the development of prospects list.
• Provide customers with qualified advice on vehicle finance and insurance facilities.

Skills

Dynamic and proactive personality

Bi-lingual (English / Arabic)

Attention to details and concern for quality

Education

Degree in any discipline or automotive vocational route

Job description

Job Purpose

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute to achieving the sales targets.

Roles & Responsibilities

• Carry out sales in accordance with pre agreed monthly targets and budgets.
• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
• Maintain close contact with prospect customers, make sales call and visit them to suit their schedule / convenience. Introduce and follow up suitable sales prospects.
• Prepare / maintain visit / call reports / log highlighting salient features and advise the Manager of the same.
• Report weekly / monthly on agreed performance data, comparing actual with targeted / budgeted performance.
• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
• Ensure pre-delivery inspections and proper documentation of the sales transaction
• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
• Provide highest degree of customer service and satisfaction at all times in accordance with the company‘s sales policies and procedures to maximize future recommended or repeat sales
• Ensure that the customer is aware of all available extras, accessories and warranties.
• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaign and promotions to maximize sales penetration

Qualifications & Experience

• Degree in any discipline or through automotive vocational route
• 3 – 5 year solid experience in car sales
• Good knowledge of automobile sales gained through formal training or work experience.
• Attention to details and concern for quality
• Dynamic and proactive personality
• Bi-lingual (English / Arabic)