russian receptionisit

LUXURY Q MOTORS FZ LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury automotive company in Dubai is seeking a receptionist to provide excellent customer service and assist Russian-speaking clients. Responsibilities include greeting customers, answering calls, scheduling appointments, and managing the reception area. The ideal candidate should be fluent in Russian and English, have prior experience in customer service, and possess strong organizational skills. Join our team to enhance the customer experience in our showroom.

Qualifications

• Fluency in Russian and English (spoken and written).
• Previous experience as a receptionist or in customer service.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and welcome customers ensuring a positive experience.
• Provide assistance to Russian-speaking clients.
• Answer incoming calls and direct them appropriately.
• Schedule appointments and manage the reception area.

Skills

Fluency in Russian

Fluency in English

Customer service experience

Organizational skills

Multitasking abilities

Professional appearance

Calm under pressure

Proficiency with office software

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Greet and welcome customers upon arrival, ensuring a positive showroom experience.

Provide assistance to Russian-speaking clients, offering translation or clarification when needed.

Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate departments.

Schedule appointments and test drives for sales representatives.

Maintain a clean, organized, and professional reception area.

Assist with data entry, document preparation, and filing.

Coordinate customer refreshments and manage waiting areas.

Handle incoming mail and deliveries.

Support sales and service teams with administrative tasks as required.

Ensure that all visitors sign in and comply with showroom policies.

Skills

• Fluency in Russian and English (spoken and written).
• Previous experience as a receptionist, front desk agent, or customer service representative (automotive experience is a plus).
• Professional appearance and excellent interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with office software (Microsoft Office, CRM systems, email).
• Ability to remain calm and courteous under pressure.
• High school diploma or equivalent; additional administrative training is a plus.