Room Service Specialist — Luxury Resort (Pre-Opening)

Al Zorah Beach Resort; Ajman Emirate; On-site; AED 28,000 - 40,000; Full time

Benefits offered by this job

Work visa

Medical insurance

Annual leave

Complimentary accommodation

Transportation

Employee meals

Uniform dry cleaning

Learning & development

Recognition programs

Wellness initiatives

Inclusive culture

Job summary

Al Zorah Beach Resort in Ajman, United Arab Emirates, is seeking a Room Service Assistant Server to deliver refined in-room dining experiences with precision, warmth, and discreet professionalism.

You will work closely with culinary and service teams, set up trays and trolleys to brand standards, handle guest requests, and assist with mise-en-place while upholding Forbes and LQA guidelines. Shift work includes weekends and holidays.

Qualifications

• 1–2 years in Room Service, F&B, or luxury hotel operations.
• Knowledge of food and beverage service standards and etiquette.
• Fluent in English; Arabic or Russian is a plus.

Responsibilities

• Deliver all In-Room Dining orders promptly, with accuracy and guest satisfaction.
• Set up trays and trolleys elegantly per brand standards and guest preferences.
• Anticipate guest needs and provide thoughtful suggestions and personalized touches.
• Maintain professional, discreet, and service-oriented guest interactions.
• Clear and remove trays/trolleys from rooms and corridors promptly.
• Support mise-en-place, stock replenishment, and room service area organization.
• Maintain cleanliness and order in the Room Service area and pantries.
• Handle guest complaints or special requests with empathy and efficient communication to supervisors.
• Adhere to Forbes and LQA service standards in presentation and communication.

Job description

Al Zorah Beach Resort in Ajman, United Arab Emirates, is seeking a Room Service Assistant Server to deliver refined in-room dining experiences with precision, warmth, and discreet professionalism.

You will work closely with culinary and service teams, set up trays and trolleys to brand standards, handle guest requests, and assist with mise-en-place while upholding Forbes and LQA guidelines. Shift work includes weekends and holidays.