Room Attendant – voco Dubai

IHG Hotels & Resorts; Dubai; On-site; AED 16,740 - 23,436; Full time

Benefits offered by this job

Career development

Employee room discounts

Great work culture

Job summary

voco Dubai, part of the IHG Hotels & Resorts family, is seeking a Room Attendant to uphold our high housekeeping standards and deliver a memorable guest experience. You will be on your feet most of the day, perform cleaning tasks across rooms and public areas, and assist guests with needs during their stay.

We value attention to detail, reliability, and a positive attitude. Flexible shifts may include nights, weekends, and holidays; training and career development are provided within a

Qualifications

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or pushing/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing, and basic maths skills
• Flexible attitude to shifts – you may be required to work nights, weekends, and/or holidays

Responsibilities

• Make sure every room is at its absolute best for our guests
• Assist guests with needs and inquiries throughout their stay
• Keep your supervisor in the loop by advising them of any progress or problems
• Monitor and control supplies to minimise waste
• Reunite guests with any lost or misplaced items
• Regularly assist with deep clean projects

Skills

Fitness

Lifting up to 50 lbs

Flexible shifts

Literacy

Basic maths

Job description

About Us

At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

About Us

At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host

We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.

Your day to day

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

What We Need From You

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or pushing/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing, and basic maths skills
• Flexible attitude to shifts – you may be required to work nights, weekends, and/or holidays

What We Offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.

Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun.

Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many daytime and night delights of the city from shopping, dining and entertainment experiences.